Level: Senior

Job Field: IT, Scrum, System

Employment Type: Full Time

Contract Type: Permanent employment

Salary: from 74.144 € Gross/Year

Location: Vienna

Working Model: Hybrid, Onsite

Job Summary

In this role, you design IT services, coordinate tests and change processes, mentor agile teams, and assist product owners in implementing agile principles and methodologies.

Job Technologies

Your role in the team

Responsibility for the design, operation, and transition of IT services and solutions.
Ensuring compatibility with IT strategy, architecture standards, and security policies.
Coordination of tests (FAT/UAT) and change processes.
Management of external service providers and suppliers.
Support with audits and continuous service improvement.
Coaching and mentoring of Scrum/Kanban teams as well as less experienced Scrum Masters.
Promotion of self-organization, transparency, and continuous improvement.
Moderation of workshops, conflict resolution, and promotion of an open communication culture.
Support for Product Owners in backlog management and planning.
Ensuring compliance with agile principles and methodologies.

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Our expectations of you

Education

Completed degree (e.g., IT, Business Informatics).

Qualifications

Strong communication and moderation skills as well as coaching and presentation abilities at a very good German language level.
In-depth expertise in IT service management, project management, and agile methodologies (Scrum, Kanban).
Knowledge in information security and regulatory requirements.
Certifications such as PSM I, CSM, PMI-ACP, or equivalent.
Analytical thinking and organizational skills, as well as negotiation skills and conflict resolution competence.
Additional training in IT service design and management is advantageous.

Experience

At least 8 years of professional experience in the IT environment, including a minimum of 5 years as a Scrum Master.
Experience with tools such as JIRA, Confluence.
Experience in project management and dealing with internal as well as external stakeholders.

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