Job
- Level
- Experienced
- Job Field
- IT, Requirements, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.175 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you analyze complex requirements, formulate solution concepts, and optimize processes while acting as an interface between business departments, IT, and customers.
Job Technologies
Your role in the team
- Identification, analysis, prioritization, and formulation of complex requirements for processes and IT systems.
- Consideration of requirements from both the company's perspective and the customer's point of view.
- Coordination between departments, production, and IT to align requirements.
- Important interface role as a Business Analyst for the development of solutions following a comprehensive inventory analysis.
- Optimization of internal structures and business processes through targeted solution development.
- Identification of the needs of various stakeholders, evaluation, and development of solution concepts.
- Support in the technical implementation of the developed solutions.
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Our expectations of you
Education
- Completed vocational training, ideally with an IT focus (e.g., apprenticeship/HTL), or equivalent relevant professional experience.
Qualifications
- Relevant experience with the ITSM solution ServiceNow is desirable.
- Solid understanding of processes in ITIL, ideally with ITIL 4.
- Solution-oriented and independent working style.
- Strong team skills and excellent communication abilities.
- Willingness to familiarize oneself with new topics and actively drive them forward.
- The desire to make Wien Klima future-proof together with the Wiener Stadtwerke Group.
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Benefits
More net
- 👷♂️Additional Insurance
- 🚂Climate Ticket
- 💻Company Notebook for Private Use
- 📱Company Phone for Private Use
- 🚎Public Transport Allowance
Work-Life-Integration
- 🚌Excellent Traffic Connections
- 🏠Home Office
- ⏸Educational Leave/Sabbatical
- 🍼Day Care for Kids
- ⏰Flexible Working Hours
Food & Drink
Health, Fitness & Fun
Job Locations
Location Vienna
Thomas-Klestil-Platz 13
1030 Wien
Austria
This is your employer
Wiener Stadtwerke GmbH
Wien
The Wiener Stadtwerke Group is Austria's largest municipal infrastructure operator and includes the corporate divisions of Wiener Linien, Wien Energie, Wiener Netze, Bestattung und Friedhöfe, Wiener Lokalbahnen, Facilitycomfort. WienIT. Upstream in its operations.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions, Power Sector, Economy
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.5
Career Growth
3.2Engineering
2.8Culture
3.5Workingconditions
4.8
Business Engineering Analyst
- Salary
- from 3.175 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
