Job
In this role, you will support SAP users in 1st and 2nd level support, analyze disruptions, handle user inquiries, and actively contribute to the development of the SAP system landscape, especially during the S/4HANA transformation.
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Your role in the team
- As a dedicated professional, you support our users in their day-to-day use of SAP, analyze issues, and actively contribute to the further development of our SAP system landscape.
- Providing assistance and support to SAP users as part of 1st- and 2nd-level support.
- Logging, analyzing, and resolving incidents and errors, and assisting with user inquiries from business departments.
- Documentation, prioritization, and follow-up of support cases.
- Analysis of recurring errors and development of sustainable solutions.
- Support of existing SAP processes and applications.
- Support with the preparation and implementation of the S/4HANA transformation.
- Ensuring stable and reliable SAP operations in close collaboration with business departments and IT.
Our expectations of you
Education
- Completed vocational training or a degree in business informatics, computer science, or a comparable qualification.
Qualifications
- Good understanding of operational and cross-functional business processes.
- Experience in error analysis, test management, or working with external SAP service providers is desirable.
- Strong service orientation and a genuine enjoyment of working with users and specialist departments.
- Strong communication skills, ability to work in a team, and a high level of responsibility, as well as a structured, independent, and solution-oriented approach to work.
- Good command of German and English.
Experience
- Experience with SAP S/4HANA is an advantage.
What we offer
- Your compensation will be based on your qualifications and experience.
- Market-competitive compensation is, of course, provided.
- The minimum salary for the SAP Support Employee (m/f/d) position is EUR 2,947.00 gross per month based on full-time employment.
- Willingness to pay above the stated rate.
Topics you will work on
Job locations
About your employer
Schneidstoffe, Halbzeuge und Präzisionswerkzeuge sowie Werkzeugsysteme zum Fräsen, Drehen, Bohren und Umformen sorgen weltweit für Prozesssicherheit und Effizienz. Zum umfassenden Produktspektrum von Boehlerit gehören auch hoch spezialisierte Werkzeuge für die Kurbelwellenbearbeitung sowie für die Hüttentechnik zum Drehschälen, zur Rohr- und Blechbearbeitung sowie der Schwerzerspanung.
- Established Company
- Onsite
- Handcraft, Trade
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