Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.000 € Gross/Month
- Location
- Graz
- Working Model
- Onsite
Job Summary
In this role, you analyze technical customer requests in 2nd level support, advise on the design of our building automation systems and troubleshoot in safety-critical systems.
Your role in the team
- Analysis and handling of technical customer inquiries (primarily 2nd-level support).
- Consulting and support in the design and planning of our systems.
- Troubleshooting in building automation, communication, and fire alarm control systems.
- Development and maintenance of test and demonstration systems.
- Close collaboration with development and quality assurance.
- Support with product testing and technical analyses.
- Creation and maintenance of technical documentation.
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Our expectations of you
Education
- Completed technical training (e.g., electrical engineering, electronics, mechatronics, IT/network technology, or automation engineering).
Qualifications
- Fundamentals in electrical and network technology.
- Interest in the integration of electrical engineering and IT as well as enthusiasm for building technical infrastructure (IoT, home automation/smart homes).
- Responsibility in handling security-critical systems.
- Very good knowledge of German and English.
- Confident demeanor and enjoyment of technical communication.
- Team spirit as well as a structured and independent way of working.
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What we offer
- Interesting, diverse tasks with high responsibility.
- Work on and with safety-critical systems in the field of fire alarm control technology.
- Direct collaboration with development and quality assurance.
- Varied tasks related to building automation, communication technology, and system analysis.
- Flat organizational structure in a young, modernly structured team.
- Flexible working hours arrangement.
- A comprehensive package for you and your family as part of our education and health program.
- Depending on qualifications and professional experience, an entry-level salary of at least EUR 3,000 gross is vorgesehen.
- Our salary development and bonus models are finalized during the definitive salary agreement.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
AGNOSYS
Agnosys is your partner when it comes to questions about the automation of preventive fire protection systems. This includes smoke and heat exhaust systems, pressure relief ventilation and fire smoke dilution systems, evacuations for parking garages and similar facilities but also the integration of fire safety valves and associated ventilation systems into the fire control system. The uniqueness of Agnosys'systems is their scalability to all building sizes
Description
- Founding year
- 2009
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Electronics, Automatization, Engineering Industry
IT technician support for building management systems
- Salary
- from 3.000 € Gross/MonthNet salary converted from the gross salary in the job ad.from 2.174 € net/Month
- Location
- Graz
- Working Model
- Onsite
- Diversity
- Open for all genders
