Job
- Level
- Experienced
- Job Field
- Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.300 € Gross/Month
- Location
- Linz
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- On a daily basis, you analyze in-depth technical problems in a complex system landscape for our software products in the on-premises environment.
- You are the competent contact person for international customers (mostly in the DACH region) of our IT solution and at the same time the last point of contact for support requests (3rd level).
- You will recreate complex configurations in our test environments, analyze productive customer systems and independently take care of finding solutions and resolving problems for our customers.
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Our expectations of you
Education
- You have completed technical training and already have experience in 3rd level support or a comparable position.
Qualifications
- You know client and server operating systems (Windows and Linux) like the back of your hand and have extensive knowledge of various relational database systems, web and cloud-native technologies, as well as good programming skills. Solid infrastructural know-how rounds off your profile.
- You do not shy away from unknown technologies, but see them as an opportunity to further deepen your already extensive technical knowledge.
- Your technical expertise, your creative approach to problem solving, your solution- and customer-oriented way of working and your perfect German language skills set you apart.
- You have a high degree of initiative, precision, perseverance and assertiveness.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
Location Linz
Oberösterreich
Austria
This is your employer
Fabasoft
Graz, München, Wien, Linz, Frankfurt Am Main, Erfurt, Berlin
As one of the leading software product companies and cloud service providers for digital document management and electronic document, process, and case management in Europe, Fabasoft is at the forefront of innovation.
Description
- Company Size
- 250+ Employees
- Founding year
- 1988
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(4 Reviews)3.2
Career Growth
3.0Workingconditions
3.3Culture
2.8Engineering
3.5
IT Technical Support Expert
- Salary
- from 3.300 € Gross/Month
- Location
- Linz
- Working Model
- Hybrid, Onsite
