Job
- Level
- Experienced
- Job Field
- IT, Network, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.954 € gross/month
- Location
- Vienna
- Working Model
- Onsite
Job Summary
You will work on implementing and maintaining the communication infrastructure, administering Microsoft Teams and Cisco Call Manager, ensuring the security and performance of the systems.
Job Technologies
Your role in the team
- We are looking for an experienced System Administrator for our client in the public sector with solid knowledge in managing Microsoft Teams as well as experience with Cisco Call Manager and the associated Cisco Call functions.
- In this role, you will be responsible for the implementation, maintenance, and optimization of the communication infrastructure to ensure smooth and efficient operations.
- Administration of Microsoft Teams: Configuration and management of Teams, channels, and user permissions; integration of third-party tools and ensuring platform security.
- Management of Cisco Call Managers: Installation, configuration, and maintenance of the Cisco Unified Communications Manager (CUCM); implementation of call routing strategies and management of VoIP services.
- Integration of Microsoft Teams and Cisco Call Manager: Planning and execution of the integration of both systems to ensure seamless communication.
- This may include the implementation of Direct Routing or the use of solutions like Cisco Call for Microsoft Teams.
- Monitoring and Troubleshooting: Continuous monitoring of systems to ensure availability and performance; proactive identification and resolution of issues.
- Security Management: Implementation and enforcement of security policies to ensure the integrity and confidentiality of communication systems.
- Documentation and Training: Creation and maintenance of system documentation; conducting training sessions for end-users and IT staff.
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Our expectations of you
Education
- Education: Completed degree in Computer Science or a comparable qualification.
Qualifications
- Certifications: Certifications such as Microsoft Certified: Teams Administrator Associate or Cisco Certified Network Associate (CCNA) Collaboration are advantageous.
- Soft skills: Strong problem-solving abilities, teamwork, and communication skills; ability to work independently in a dynamic environment.
Experience
- Professional experience: At least 3 years of experience in the administration of Microsoft Teams and Cisco Call Manager.
- Expertise: In-depth understanding of VoIP technologies, SIP protocols, and network infrastructures; experience with integrating Microsoft Teams and Cisco Call Manager.
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What we offer
- The collective agreement minimum salary for this position is €3,954 gross per month according to the IT Collective Agreement 2026 (Standard level ST1).
- A market-compliant overpayment is possible depending on qualifications and experience.
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Job Locations
About Your Employer
CM-IT Consulting GmbH
CM-IT Consulting GmbH focuses on providing IT consulting and tailored solutions to optimize its clients' IT infrastructure.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Consulting
System Administrator specializing in Microsoft Teams and Cisco Call Manager
- Salary
- from 3.954 € gross/monthEstimated net salary based on the gross salary in the job ad.from 2.702 € net/month
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
