Job
- Level
- Experienced
- Job Field
- IT, Project, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 4.642 € Gross/Month
- Location
- St. Pölten
- Working Model
- Onsite
Job Summary
In this role, you will take on technical responsibility for enhancing a patient record system and building a health portal, lead projects, create concepts, and ensure efficient IT service operations.
Your role in the team
- In this diverse position, you will assume technical responsibility for subareas of the development and operation of a company-wide patient record, as well as the setup and subsequent operation of a health portal for our patients and healthcare partners.
- When building or further developing the services, you conduct requirements analysis, create specifications, lead (sub-)projects or work packages, perform market analyses, develop technical/technological concept papers as a basis for decision-making, and ensure an effective transition into operations.
- In operations, you will assume (partial) responsibility for ensuring efficient processes and a stable, future-proof delivery of IT services.
- This allows you to contribute to the fulfillment of strategic and operational tasks within the Competence Center for Electronic Patient Records and Portals.
- Support of the business units regarding the implementation, extensions (e.g., new business requirements), adjustments, optimizations, or realignments of business processes as an interface between the relevant business units and the service providers.
- Ensuring legally compliant procurement and contract processing.
- Conducting clearings for technical areas, as well as coordinating with other clearing departments or local and regional technical and key users.
- Ensuring an effective and efficient service operation through the development and continuous optimization of various operational processes and structures, including: Service Desk / Helpdesk, Incident Management / Security Incident Management / Emergency Management, Problem Management, Requirements, Change, and Release Management, Service Level and Supplier Management, Service Operations.
- Creation of and ensuring compliance with multi-year budgets.
- Project management or participation in rollout and migration projects, as well as handling of technical work packages.
- Ongoing (further) development of the strategy and digitalization road map, as well as derived recommendations for actions.
- Conducting market analyses and ongoing monitoring of market developments (e.g., digitalization trends) for further (strategic) decision-making.
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Our expectations of you
Education
- Academic education (Business Informatics, Medical Informatics, Computer Science).
Qualifications
- In-depth knowledge of the business processes in the assigned service area.
- Project and Program Management.
- Basic knowledge of the Austrian healthcare system.
- Quick comprehension.
- A high level of social commitment, dedication, and assertiveness.
- Strong service, consulting, and customer orientation.
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Benefits
Work-Life-Integration
Job Locations
Topics that you deal with on the job
This is your employer
NÖ Landesgesundheitsagentur
We are standing by the people of Niederösterreich as companions through all stages of life - from young to old, and providing everything they need from one source.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions, Healthcare, Social Sector
IT Service Manager / IT Project Manager
- Salary
- from 4.642 € Gross/Month
- Location
- St. Pölten
- Working Model
- Onsite
