Job
- Level
- Senior
- Job Field
- IT, Network, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.760 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you assist the team in operating the LTE-based communication platform for critical infrastructure, prioritize disruptions, and develop process documentation.
Job Technologies
Your role in the team
- With your expert knowledge, you support the team in operating a communication platform for critical infrastructure in the energy sector based on LTE technology for the supply area of Wiener Netze.
- The prioritization and escalation of incidents (e.g., based on impact, urgency, SLA) are part of your responsibilities.
- You are responsible for defining acceptance criteria (trial operation) for newly integrated network elements into the operation.
- As part of your diverse activities, you are responsible for creating and maintaining operational documentation, knowledge base, and processes.
- They assist in defining and integrating operational processes (including planning maintenance activities, software updates, and minor rollout/migration measures) and SLAs.
- In the course of your activities, you define the company's ticketing system and its processes, and conceptualize operational optimization measures.
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Our expectations of you
Education
- Completed technical training or studies (e.g., Communications Engineering, Electrical Engineering, Computer Science) or a comparable qualification.
Qualifications
- Knowledge of ITIL operational processes.
- Analytical and structured working approach, high commitment as well as team and communication skills.
- Very good spoken and written English and German skills.
- The desire to make Vienna climate-ready for the future together with the Wiener Stadtwerke Group.
Experience
- At least 5 years of professional experience in the operation of transmission networks (ideally telecommunications or radio networks such as carriers, BOS networks, campus networks).
- Experience working with ticketing systems (e.g., Jira) as well as good Microsoft Office skills.
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What we offer
- For this position, we offer a minimum gross salary of EUR 3,760.54 per month, depending on qualifications and professional experience.
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Benefits
Food & Drink
Work-Life-Integration
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
Wiener Netze GmbH
Wiener Netze is Austria's largest combined network operator. Our network stretches over 28,500 kilometers in length: It includes an electricity, gas and district heating network as well as a telecommunications network. With 99.99 percent reliability, our energy network is one of the best and safest in the world.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Logistics, Transportation