Job
- Level
- Senior
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Job Field
- IT, System, DevOps
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 75.000 € gross/year
Job Summary
In this role, you will analyze customer requirements and design ServiceNow ITOM solutions, integrating Discovery, CMDB, and Cloud Discovery while leading technical workshops for optimization.
Job Technologies
Your role in the team
- Analysis of customer requirements and design of suitable ServiceNow ITOM architectures
- Implementation and optimization of solutions in the areas of Discovery, Service Mapping, CMDB/CSDM, Event Management, and Cloud Discovery
- Integration of third-party systems and cloud platforms as well as ensuring high data quality within the CMDB
- Conducting technical workshops, developing solution concepts, and participating in presales activities and effort estimations
- Assuming technical leadership of the ITOM stream in projects as well as supporting and coaching less experienced team members
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Our expectations of you
Qualifications
- Excellent knowledge of ServiceNow ITOM Visibility, Discovery, Service Mapping, Event Management, CMDB/CSDM, and Service Graph
- Relevant ServiceNow certifications, such as CSA, CIS Discovery, or CIS Event Management, as well as ideally ITIL Foundation
- Structured and independent working style, strong communication skills, assertiveness, and pronounced team orientation
- Fluent German and English communication skills, professional demeanor, and a strong understanding of service-oriented customer communication
Experience
- At least five years of professional experience in the implementation and consulting of ServiceNow solutions, ideally with a focus on ITOM
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What we offer
- Own Responsibility: You actively shape the future of a stable and innovative company
- Work-Life Balance: Flexible working hours, no core working hours, and an attractive home office policy
- Perspective: Room for initiative and development opportunities within our specialist and leadership career paths
- Benefits: Job/Climate Ticket, Meal Allowance, Sabbatical, Offer for Physical and Mental Health
- Salary: From €75,000 (all-in), we will define your individual package based on your qualifications and experience.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Higher Take-Home Pay
Topics You Will Work On
Job Locations
About Your Employer
CANCOM a+d IT Solutions GmbH
Brunn Am Gebirge
CANCOM is a trusted partner when it comes to helping companies transition into the digital age. We work closely with clients to help reduce IT complexity and pave the way for greater success through the use of state-of-the art technology solutions. Our comprehensive suite of services caters to the unique IT needs of businesses, organizations, and government institutions alike. With CANCOM, you'll get everything you need from A to Z in terms of tailored IT solutions.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Consulting
Senior ServiceNow Consultant ITOM
- Salary
- from 75.000 € gross/yearEstimated net salary based on the gross salary in the job ad.from 49.093 € net/year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
