Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.000 € Gross/Month
- Location
- Vienna
- Working Model
- Onsite
Job Summary
As the main point of contact for IT inquiries, you independently analyze and resolve issues in the Windows client environment, manage the service desk, oversee IT equipment, and support IT projects and rollouts.
Job Technologies
Your role in the team
- Central point of contact for users regarding IT questions and on-site issues.
- Analysis, prioritization, and independent problem-solving in the client environment.
- Management of the Service Desk (ticket logging, processing, and follow-up).
- Close collaboration with internal IT teams and external partners, as well as support for company-wide IT disruptions.
- Management of IT equipment and workstations, including setup and dismantling, as well as relocation support.
- Participation in rollouts, IT projects, and training sessions as well as promoting the use of self-service offerings.
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Our expectations of you
Education
- Completed IT education (TU, FH, HTL or similar) with experience in user support and direct user contact.
Qualifications
- Very good knowledge of the Windows client environment as well as confident handling of workplace IT, hardware, and ticket systems.
- Basic understanding of networks (LAN/WLAN) is an advantage.
- Strong service orientation, professional demeanor, and enjoyment of teamwork.
- Independent, structured, and solution-oriented working style as well as openness to new technologies.
- Very good German and good English skills, both written and spoken.
- Class B driver's license is an advantage.
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What we offer
- Online skill boosting with LinkedIn Learning.
- Balanced work-life balance.
- Long-term career planning.
- International corporation with interesting career prospects and individual training opportunities.
- Dynamic corporate structure with versatile opportunities.
- Friendly, humorous, and competent team.
- A versatile range of responsibilities with a high degree of autonomy.
- Good infrastructure and public accessibility.
- On-site company cafeteria.
- The gross monthly salary for this position starts at EUR 3,000. A market-competitive overpayment is offered, depending on qualifications and experience.
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Benefits
Health, Fitness & Fun
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Work-Life-Integration
Food & Drink
Job Locations
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IVM Technical Consultants
IVM Technical Consultantsbezirk has been operating in Austria for over 40 years, specializing in technical and commercial software & IT solutions, electronics & electrical engineering, plant engineering & automation, and mechanical engineering & design.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Consulting
Onsite IT Support Engineer
- Salary
- from 3.000 € Gross/Month
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
