Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 60.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you analyze and address complex IT incidents and service requests, utilize modern monitoring tools, and work on systems like Microsoft Server and .NET for proactive problem resolution.
Job Technologies
Your role in the team
- Analysis and handling of complex incidents as well as service requests in ongoing IT operations.
- You are responsible for troubleshooting your IT services, such as the Digital Vignette and Passenger Car Toll System.
- Work with a modern tech stack: Microsoft Server, IIS, .NET, BMC Remedy, Nagios, Splunk (SIEM), Dynatrace, APIs, T-SQL, PowerShell, AD, M365, and Azure.
- You utilize modern monitoring and observability tools to detect disruptions early and proactively prevent outages.
- You are occasionally involved in the execution of IT changes.
- Coordinate Major Incidents with internal teams and external partners as needed.
- A weekly on-call duty for critical incidents is part of the role.
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Our expectations of you
Education
- An ongoing or completed technical education in the field of IT technology (apprenticeship, HTL, FH, university).
Qualifications
- You have an interest in automation and continuous improvement of operational processes.
- You work in an agile, autonomous, and customer-oriented manner.
Experience
- Already initial multi-year professional experience in the IT sector in a similar role.
- You can build on your knowledge of system administration as well as experience with SQL.
- Experience with ITSM and analytics tools as well as an interest in fault analysis and troubleshooting are advantageous.
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What we offer
- You can expect a collegial team of passionate IT experts with plenty of room for professional development.
- You will have extensive opportunities for creativity and can actively contribute to the development of processes and automations.
- We offer our employees a secure, attractive, and appreciative working environment, along with comprehensive training and development opportunities.
- 50% home office and flexible working time models.
- Great benefits such as free use of our electric pool cars on weekends are available to you.
- Depending on experience, we offer an annual gross salary starting from EUR 60,000.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Food & Drink
More net
Topics that you deal with on the job
Job Locations
This is your employer
ASFINAG
Klagenfurt, Wien
ASFINAG was founded in 1982 and is a company of the federal government. Our responsibilities include planning, financing, building, maintaining, operating and charging for 2200 kilometers of Autobahnen and Schnellstraßen.
Description
- Founding year
- 1982
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions, Construction, Real Estate, Building Services
IT Operations Engineer 2nd Level Support
- Salary
- from 60.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
