I.K. Hofmann GmbH
Participation in IT projects and support in the implementation of new technologies as well as automation processes. 2nd-Level support and technical consulting for internal users.
Participation in the development and further advancement of a modern IT and system landscape. Support, maintenance, and optimization of Microsoft-based systems. Responsibility for the ongoing operation and further development of the network environment...
Planning, installation, and maintenance of security systems such as intrusion alarm systems, video surveillance systems, fire alarm systems, access control systems, as well as gate and turnstile systems. Maintenance and support of communication systems,...
Support and further development of the ERP system, including applications and interfaces. Introduction of new and optimization of existing ERP processes. Conducting user training. Administration and configuration of the server and network...
Provide customers with first-class service and handle their inquiries in a timely and professional manner via ticketing system and live chat. Building long-term value for the company while increasing customer satisfaction. Dive deep into user feedback...
Independent support, maintenance, correction and further development in the ERP systems. Proactive participation in specialization and implementation projects of production companies. Recording a wide range of user requirements and creating possible...
