Biogena GmbH & Co KG
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Independent management and successful implementation of IT projects, initially primarily in the production environment. Management of interdisciplinary teams consisting of internal teams and external partners. Requirement engineering for new IT projects...
Maintenance of existing IT systems and planning of new locations. Administration of Microsoft client and Windows server systems. Administration of Office365 / Azure / Atlassian environments. Analysis of disruptions and problems. Support from our...
Responsibility for the (further) development of the data warehouse and business intelligence system based on Microsoft Fabric. Responsibility for building a customer data platform to form the basis of personalized customer experiences. Responsibility...
Analyzing customer and transaction data to identify customer segments, patterns and trends Developing data-driven strategies to support sales, marketing and service Creation of reports, analyses and forecasts to support data-based decision-making...
Technical development of our CRM system (Microsoft CRM) to support sales, marketing and service Optimization of the CRM system to support our international sales and marketing channels (e-commerce, stores, DTC, B2B, etc.) Aligning the CRM system for...
Support from our colleagues via ticket system as well as on-site support in our stores and branches Administration of server and client systems Independent installation, maintenance and further development of IT and network systems Independent...
Responsible for operations in the areas of ERP, CRM & Supply Chain The internal and external service providers control Act as a contact person for internal customers for inquiries within and outside of standard processes Handle first escalation level...
As a service owner, responsible for some IT services in the areas of ERP, CRM, supply chain Keep an overview of all service tickets in the helpdesk and ensure compliance with the service level Pre-qualification and independent solution (as far as...
Design and technical development of creative, modern landing pages for various brands within the BIOGENA group of companies Ensuring cross-browser and cross-device compatibility and web performance optimization Ongoing contribution of your own ideas in...
Support for our colleagues via the ticket system and on-site support in our stores and branches Administration of server and client systems Independent installation, maintenance and further development of IT and network systems Independent installation...
Technical support and further development of our in-house e-commerce portals Design and technical development of creative, modern landing pages for various brands Ensuring web performance optimization and cross-browser and cross-device compatibility...