1st Level Support Jobs in Lower Austria

In this role, you handle incidents and service requests, analyze and document solutions, assist with hardware and software issues, and install IT workstations and peripherals.

In this role, you assist students and staff in first-level IT support, configure and maintain various clients, and participate in IT projects to enhance infrastructure.

In this role, you handle IT support inquiries, conduct problem analyses, document ticket requests, manage hardware and software solutions, and also provide training to users.

In this role, you are the first point of contact for client issues, assisting with the optimal use of the Wiener Test System and solving technical problems through active 1st and 2nd level support.

In this role, you are responsible for 1st-level support of the IT infrastructure in our branches, document support cases in the trouble ticket system, and assist with hardware and software installations.

In this role, you ensure 1st level support for IT systems in branches, document support cases, install hardware and software, and coordinate external service providers for IT projects.

In this role, you are the first point of contact for technical issues, handling installation, maintenance, and configuration of Windows clients and iOS smartphones. You manage user rights across different systems and provide training for new employees.

In this role, you handle technical inquiries from colleagues via phone and email, perform remote maintenance, set up IT equipment for new staff, and manage security processes and patch management.

In this role, you will be the first point of contact for IT inquiries and issues, support users, configure applications, and ensure the smooth operation of the IT infrastructure.

In this role, you will ensure 1st-level IT support, document support cases, coordinate hardware and software installations, and manage administrative tasks within IT support.

As a technical support engineer, you will be the indispensable interface between SCHUHFRIED and our national and international customers. You will independently solve complex technical challenges related to our Vienna test system and ensure that...

In the collegial IT team at Baumit GmbH, everyone pulls together to find optimal user solutions for all Baumit Austria users at the various locations, both in the factories and in the offices. Your varied tasks range from answering inquiries by...

You are the contact person for end users regarding all IT matters You are responsible for coordinating external service providers You support with service requests and fault reports, qualify and process them Analyze disruptions and develop sustainable...

Administration and optimization of the existing hardware infrastructure (servers, PCs, notebooks, tablets, printers, firewalls, routers...) as well as software infrastructure (MS Server environment, MS Office etc.). Collaboration on migration projects...

You are the first point of contact for employees with technical issues (by phone, remotely & in person). One of your tasks is the installation, maintenance and configuration of Windows clients and associated hardware and software. You manage and support...