Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Gemeinde Ruprechtshofen
- Working Model
- Onsite
Job Summary
In this role, you will provide 1st and 2nd level IT support, solving hardware and software issues while installing and maintaining IT infrastructure in a production environment.
Your role in the team
- This role will be part of a European IT matrix and will support a modern helpdesk and support structure responsible for receiving, assessing, escalating, and resolving incidents at 1st and 2nd level related to IT infrastructure support in Austria and the associated units.
- 1st- and 2nd-level support for administration and production
- Troubleshooting hardware and software issues
- Installation, configuration, and maintenance of workstations and peripheral devices
- Maintenance of helpdesk tools to ensure data quality
- Ensuring compliance with IT policies
- Support of IT projects, including implementation and communication with all stakeholders.
This text has been machine translated. Show original
Our expectations of you
Education
- Completed IT education (apprenticeship, technical college / HTL or similar)
Qualifications
- Basic knowledge of common IT systems
- Willingness to work in a production environment
- Positive attitude towards the food industry
- Teamwork skills, willingness to perform as well as to learn, and high motivation
- Ability to independently analyze and resolve IT issues; escalation if necessary
- Strong interpersonal and communication skills to support non-technical users
- Excellent German and good English skills
This text has been machine translated. Show original
Benefits
Work-Life-Integration
Job Locations
This is your employer
OSI Austria Foodworks GmbH
As an internationally-operating food company, we belong to the privately-owned OSI Group, which has a global reach. We are leaders in developing and manufacturing high-quality products for the foodservice industry and retail sector.
Description
- Working Model
- Hybrid, Onsite
Dev Reviews
by devworkplaces.com
Total
(1 Review)2.7
Career Growth
2.2Engineering
2.4Workingconditions
3.4Culture
3.0
IT Service and Support Specialist
- Location
- Gemeinde Ruprechtshofen
- Working Model
- Onsite
- Diversity
- Open for all genders
