Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.776 € Gross/Month
- Location
- Graz
- Working Model
- Onsite
Job Summary
In this role, you will assist the IT team with troubleshooting and issue resolution, provide remote support, and optimize IT processes and applications to ensure smooth operations.
Job Technologies
Your role in the team
Silicon Austria Labs GmbH is immediately looking for a dedicated IT Support Assistant to strengthen our team at the Graz location.
In this role, you support our IT team in daily operations and ensure smooth processes with your organizational skills, service orientation, and technical understanding.
You independently take on recurring tasks, assist with error analysis, and actively contribute to the further development and optimization of our IT processes.
The tasks include:
- Primary on-site contact for error analysis, troubleshooting, and incident resolution.
- Remote support for the locations of Silicon Austria Labs GmbH.
- Participation in the functional monitoring and supervision of applications and interfaces.
- Participation in internal IT projects for the ongoing adjustment, optimization, further development, and documentation of existing IT support processes.
- Future takeover of administrative tasks for the configuration and operation of company-wide applications.
This text has been machine translated. Show original
Our expectations of you
Education
- Completed IT apprenticeship (e.g., apprenticeship) or equivalent practical experience.
Qualifications
- Familiarity with IT service management and support processes.
- Knowledge in supporting client hardware and system software (MS Windows, MS Office, standard Windows applications, ...).
- Basic knowledge of networks and servers, Linux skills are an advantage.
- Team and communication skills, service-oriented work, good understanding of technical contexts.
- Accuracy and reliability, persistence in problem solving.
- Willingness to ongoing professional development.
- Very good German and English skills.
This text has been machine translated. Show original
Benefits
Food & Drink
More net
Work-Life-Integration
Health, Fitness & Fun
Job Locations
This is your employer
Silicon Austria Labs GmbH
Graz, Altenberg Bei Linz
With Silicon Austria Labs (SAL), we are creating a top European research center for electronic systems. We have world-class research that creates the basis for innovative products and processes in cooperation with science and business.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Science, Research
IT Support Assistant
- Salary
- from 2.776 € Gross/Month
- Location
- Graz
- Working Model
- Onsite
