Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.000 € gross/month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will handle complex IT support requests, develop sustainable solutions, configure RIS and PACS products, and train users on how to effectively use these systems.
Job Technologies
Your role in the team
- You take on more complex support cases from 1st level, analyze causes in detail, and develop sustainable solutions.
- You handle IT tickets in a structured manner - from problem analysis to traceable troubleshooting.
- You document your knowledge in clear user manuals and knowledge base articles.
- You actively participate in diverse IT projects and contribute your ideas.
- You configure and install our RIS and PACS products and train users in their safe handling.
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Our expectations of you
Education
- A training or professional experience in the IT / computer science field.
Qualifications
- Enjoyment in understanding technical problems and solving them in a service-oriented manner.
- A communicative, reliable personality with joy in collaborating with clients and colleagues.
- Independent working style, quick comprehension, and willingness to think unconventionally at times.
- Curiosity about a versatile industry solution and a desire to continuously learn.
- Knowledge of Microsoft Server and Client Operating Systems as well as MS Office.
- Basic SQL skills, especially in querying and database maintenance.
- Excellent German at C2 level as well as at least basic English skills in speaking and writing.
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What we offer
- No all-inclusive contracts - overtime will be compensated additionally.
- Scheduling within our opening hours from Monday to Friday, 7:00 AM to 6:00 PM - well compatible with family and further education.
- Home office by arrangement and depending on your onboarding and performance.
- Personal and professional development as well as the opportunity to get involved in other projects.
- Modern office near Vienna Mitte with excellent public transport connections.
- Flat hierarchies, regular exchange, shared activities, and an open, relaxed atmosphere.
- A crisis-proof working environment in health IT.
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Benefits
Work-Life-Integration
Job Locations
About Your Employer
D.A.T.A. Corporation Softwareentwicklungs GmbH
Wien
The D.A.T.A Corporation AUTOMED has specialised in developing high-end software for radiology departments. Our software solutions are tailored specifically to the needs and demands of radiologists.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Employer reviews
by devworkplaces.com
Total
(2 Reviews)4.2
Career Growth
4.4Workingconditions
4.3Culture
4.6Engineering
3.5
IT Support Engineer and PACS Applicator
- Salary
- from 3.000 € gross/monthEstimated net salary based on the gross salary in the job ad.from 2.174 € net/month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
