Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 42.000 € Gross/Year
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you will service and maintain medical monitoring products, connect devices to clinical infrastructure, and identify as well as resolve issues both on-site and remotely.
Your role in the team
- In your future position as a Service Technician (m/f/d), after a successful onboarding, you will independently handle the servicing and maintenance of medical devices in the Monitoring & IT sector within healthcare facilities—primarily in Vienna, Lower Austria, and Burgenland.
- You are responsible for services related to medical devices as well as for integrating medical equipment into the clinical infrastructure.
- You implement and maintain interfaces to subsystems.
- You conduct technical inspections and commissioning of medical systems on-site at hospitals.
- You manage clients and review remote patient data management systems, assessing their condition.
- You identify the source of errors in fault reports, fix them, and are willing to occasionally support the service hotline.
- You answer technical questions from doctors and hospital staff, document new installations and device updates, and participate in training sessions to ensure compliance with standards and processes.
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Our expectations of you
Education
- You have completed a technical education (apprenticeship, HTL, university) in the field of electronics and technical computer science, medical informatics, or medical engineering.
Qualifications
- You have basic knowledge of network technology and data processing, ideally in clinical applications.
- You excel through skillful communication within the team and with clients in medical facilities.
- You want to independently identify problems, implement solutions, and provide technical support to medical users.
- You possess a Class B driver's license to be able to travel within the assigned areas with your company car.
Experience
- You have already gained initial professional experience in the medical IT environment, preferably in field service.
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What we offer
- You will undergo an individual onboarding process in the first six months, which will prepare you step by step for your new role.
- You are also allowed to use your company car privately.
- Your work-life balance is supported with flexible working hours and flextime.
- You will receive an attractive bonus system and per diems.
- A supported lunch awaits you.
- You will receive professional development opportunities and coaching.
- You will be provided with a company laptop and a work mobile phone.
- With our bike leasing, you stay fit, flexible, and environmentally conscious on the go.
- Your physical and mental health are supported through occupational health and pension schemes provided by your employer.
- For this position, in addition to a company vehicle for private use, you can expect an attractive bonus system and many other benefits, as well as a market-competitive annual gross salary starting from EUR 42,000. The actual compensation package will be tailored individually based on your relevant experience and qualifications.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Dräger Austria GmbH
Dräger ist ein international führendes Unternehmen auf den Gebieten der Medizin- und Sicherheitstechnik. Dräger-Produkte schützen, unterstützen und retten Leben – seit 1889.
Description
- Founding year
- 1889
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Pharmaceutical Sector, Chemical Industry, Biotech
Service technician monitoring & IT
- Salary
- from 42.000 € Gross/Year
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
