Logo IBF Solutions GmbH

IT support specialist / system administrator

Job

  • Level
    Experienced
  • Job Field
    IT, Support, System
  • Employment Type
    Part Time/Full Time
  • Contract Type
    Permanent employment
  • Location
    Stadtgemeinde Vils
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you assist colleagues with technical inquiries regarding hardware and software, manage user accounts and devices, and resolve issues through various communication channels.

    Job Technologies

    Your role in the team

    • You keep our professional daily life running.
    • As the first point of contact, you support colleagues at all locations and in the home office with hardware, software, and account issues.
    • You ensure that devices are quickly operational, issues are resolved promptly, and everyone can work productively.
    • Single Point of Contact for hardware and software inquiries (tickets, chat, phone).
    • Setup, rollout, maintenance & replacement of laptops, desktops, mobile devices & peripherals.
    • User & License Management (e.g., Microsoft 365, AD, Identity/SSO).
    • Deploy standard software, manage central updates, maintain permissions.
    • Basic error analysis for network or system issues; escalation to the infrastructure team.
    • Creation of short how-tos, FAQ articles & self-service guides.

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    Our expectations of you

    Education

    • Completed IT education (apprenticeship, HTL, technical school) or relevant practical experience.

    Qualifications

    • Good Windows/Microsoft 365 skills; basic Linux knowledge is an advantage.
    • Basic understanding of networks (IP, DHCP, WLAN, VLAN, VPN).
    • Enjoyment in direct contact with users, patience, solution-oriented and structured way of working.

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    Benefits

    Work-Life-Integration

    Job Locations

    Map of company locations
    • Location Stadtgemeinde Vils

      Location Stadtgemeinde Vils

      6682 Tirol

      Austria

    This is your employer

    IBF Solutions GmbH

    IBF Solutions GmbH

    IBF is the leading provider of software systems and consulting services in the field of machine safety. Our focus lies in supporting national and international customers with CE marking and risk assessment for machines, installations, and electrical devices.

    Description

  • Company Type
    Established Company
  • Working Model
    Full Remote, Hybrid, Onsite
  • Industry
    Internet, IT, Telecommunication
  • Logo IBF Solutions GmbH

    IT support specialist / system administrator

    Location
    Stadtgemeinde Vils
    Working Model
    Hybrid, Onsite

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