Job
- Level
- Lead
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 4.486 € Gross/Month
- Location
- Innsbruck
- Working Model
- Onsite
Job Summary
In this role, you lead a dedicated team, develop an effective IT cost controlling process, and optimize incident and change management processes as well as permission management for a future-oriented IT infrastructure.
Job Technologies
Your role in the team
- Disciplinary leadership as well as targeted development of a high-performing team.
- Development and continuous enhancement of a professional IT cost controlling.
- Responsibility for outsourcing management, including the coordination of external service providers (e.g., data centers).
- Overall responsibility for the stable and future-oriented operation of the IT infrastructure, end devices, and the modern workplace environment.
- Definition, implementation, and sustainable assurance of efficient incident, change, and problem management processes.
- Further development, optimization, and monitoring of access management.
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Our expectations of you
Education
- Completed technical education (HTL, FH, university) in the field of computer science, business informatics, or a comparable qualification.
Qualifications
- In-depth know-how in ITIL processes, particularly incident, change, and problem management.
- Experience in cost planning, cost controlling, or budget management.
- Familiarity with authorization concepts, Identity & Access Management, and common security standards.
Experience
- Several years of professional experience in IT operations, IT infrastructure, or IT service management.
- Experience in technical and/or disciplinary leadership of employees.
- Experience in managing external service providers, ideally in regulated or security-critical environments.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
Topics that you deal with on the job
This is your employer
Bank für Tirol und Vorarlberg AG
Innsbruck
The Bank for Tirol and Vorarlberg AG is the bank of choice for entrepreneurs, small- to medium-sized businesses, and discerning private customers in four countries.
Description
- Founding year
- 1904
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Banking, Finance, Insurance
Team Lead IT Service Management
- Salary
- from 4.486 € Gross/Month
- Location
- Innsbruck
- Working Model
- Onsite
- Diversity
- Open for all genders
