Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Linz
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will be responsible for first and second-level IT support, manage user access, administer mobile devices, and maintain IT documentation while closely collaborating with senior IT leadership.
Job Technologies
Your role in the team
- To support our continued growth, we are looking for a hands-on IT System Administrator to join our team, reporting directly to the Head of IT Administration & Security.
- This role is ideal for someone who enjoys working close to users, takes ownership of daily IT operations, and is comfortable covering first- and second-level support in a modern SME environment.
- You will play a key role in keeping our IT systems stable, well-documented, and user-friendly, while working closely with senior IT leadership.
- Provide First- and Second-Level IT support for employees (Windows, macOS, Linux endpoints).
- Manage user onboarding and offboarding, identities, and access rights using Microsoft 365 and Entra ID (Azure AD).
- Administer and support company mobile devices (iOS / iPhones) including setup, troubleshooting, and lifecycle handling.
- Install, configure, and maintain end-user hardware and software.
- Support and maintain core IT infrastructure (servers, basic networking, storage, backups).
- Monitor systems and resolve incidents and recurring issues in a structured and reliable manner.
- Maintain and update IT documentation, guidelines, and asset records.
- Support license and tenant management (e.g., Microsoft 365 and engineering-related software).
- Coordinate with external IT service providers and vendors when required.
- Assist with system updates, standard configurations, and operational IT policies.
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Our expectations of you
Education
- Abschluss der Ausbildung im IT-Bereich oder gleichwertige praktische Erfahrung.
Qualifications
- Strong Windows client administration and basic server environments knowledge.
- Advanced Microsoft 365 and Entra ID (Azure AD) knowledge.
- Networking concepts knowledge (LAN, VPN, firewalls).
- Structured, independent, and solution-oriented way of working.
- Service-oriented mindset and good communication skills.
- Fluent communication in English & German.
- Nice to have: IT or system-related certifications.
- Interest in expanding technical breadth across systems, infrastructure, and operations over time.
Experience
- 3+ years of experience in IT support / system administration in an SME or startup environment.
- Strong experience in First- and Second-Level Support.
- Experience managing company smartphones (iOS) in a business environment.
- Basic experience with ERP or PLM systems, Linux systems and HPC environments.
- Nice to have: experience in engineering or technical environment.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
This is your employer
CycloTech GmbH
As the first company in the world, CycloTech has succeeded in making the Voith-Schneider propeller commercially viable as a propulsion system for aviation. Cyclogyro rotors are the most agile propulsion option and combine VTOL with efficient forward flight in a compact design.
Description
- Company Size
- 50-249 Employees
- Founding year
- 2004
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Aviation, Space Travel