Job
- Level
- Junior
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.473 € Gross/Month
- Location
- Lambach
- Working Model
- Onsite
Job Summary
In this role, you will be the first point of contact for technical inquiries, handling support tickets related to Windows clients, MS365, and networking, while also managing user administration and documentation.
Job Technologies
Your role in the team
- First point of contact for colleagues with technical questions regarding IT workstations and business applications.
- Receiving, analyzing, and documenting support requests and disruptions via our ticket system (Jira).
- Cause and competent solutions via phone, remote, or on-site - especially regarding Windows clients, MS365, hardware, network access, and business applications.
- User management in Active Directory and MS365.
- Support with rollouts, updates, deployments, as well as maintaining our IT documentation and knowledge base.
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Our expectations of you
Education
- Completed training in the IT field (e.g., apprenticeship, HTL...) or a comparable qualification.
Qualifications
- Very good German and English skills.
- Basic understanding of network technologies (TCP/IP, VPN, WLAN) and common security concepts.
- Excellent knowledge of MS365 and Windows 11.
- Enjoyment in direct contact - in person / by phone - with users and strong communication skills.
Experience
- First experience in User Helpdesk / IT Support is advantageous.
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Benefits
Food & Drink
Health, Fitness & Fun
Work-Life-Integration
More net
Job Locations
Location Lambach
4650 Oberösterreich
Austria
Topics that you deal with on the job
This is your employer
AGILOX Services GmbH
Vorchdorf
We are ushering in a new era of Intelligent Guided Vehicles with AGILOX. We are committed to changing the landscape of this market and bringing about innovation and progress.
Description
- Founding year
- 2008
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)4.3
Engineering
3.9Career Growth
4.5Culture
4.1Workingconditions
4.7
IT Support Engineer
- Salary
- from 2.473 € Gross/Month
- Location
- Lambach
- Working Model
- Onsite
