Job
- Level
- Experienced
- Job Field
- IT, Support, Application
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 41.000 € Gross/Year
- Location
- Linz
- Working Model
- Hybrid, Onsite
Job Summary
In this position, you handle support requests for hospital information systems, document diagnoses, develop solutions, and act as a liaison to international teams.
Job Technologies
Your role in the team
- You are part of the growth market Healthcare IT and, with a successful team, shape the further development and support of our hospital information systems (HIS) under the focus "The Networking HIS".
- As an interface to international CGM country organizations and the respective development teams, you will be involved in the analysis, processing, and distribution of 2nd and 3rd level support requests.
- You document your activities and fault diagnoses in a comprehensible and thorough manner.
- In addition to internal documentation, you will play a key role in shaping knowledge management.
- You contribute your expertise in troubleshooting and implementing patch releases.
- After comprehensive onboarding, you will become part of our scheduled on-call duty rotation (24/7; 11 times/year for one week each) – you will receive a separate compensation for this.
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Our expectations of you
Education
- A completed IT education (apprenticeship, university of applied sciences, university) or an equivalent qualification based on your relevant practical experience.
Qualifications
- You understand JAVA code.
- In addition to very good German skills, you possess excellent practical English skills and enjoy working in an international context.
- Your greatest strengths include your problem-solving skills as well as your analytical abilities.
- With you, we gain a service-oriented, communicative team player who understands how to share knowledge independently and with high motivation.
Experience
- Practical experience in technical documentation or software support is advantageous.
- Solid IT skills (experience with Jira and Confluence is an advantage!).
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Benefits
Work-Life-Integration
- 🚌Excellent Traffic Connections
- 🏠Home Office
- 🅿️Employee Parking Space
- 🐕Animals Welcome
- ⏰Flexible Working Hours
- 🕺No Dresscode
- 🧳Relocation Support
- 😇Time for External Voluntary Work
Health, Fitness & Fun
- 🎳Team Events
- 🧠Mental Health Care
- 🙂Health Care Benefits
- 💰Team Budget for Free Use
- ♿️No Physical Barriers
- 🧘♀️Massage, Yoga, etc.
- 🏋🏿♂️Fitness Offers
More net
Food & Drink
Job Locations
Location Linz
Lindengasse 8
4040 Linz
Austria
Topics that you deal with on the job
This is your employer
CompuGroup Medical (CGM)
Steyr, Graz, Hall In Tirol, Salzburg, Steyr, Wiener Neudorf, Martinsried, St. Pölten, Wien, Sankt Pölten, Sankt Pölten, Asten, Wien, Linz, Erlangen, Idstein, Koblenz, Bochum, Hamburg
The CGM Clinical Österreich GmbH (formerly known as Systema Human Information Systems GmbH) is the largest provider of medical software in Austria. This company headquartered in Steyr/OÖ optimizes all doctor and organizational activities within hospitals and health care facilities with its integrated information services.
Description
- Company Size
- 250+ Employees
- Founding year
- 1972
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Healthcare, Social Sector, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(4 Reviews)Career Growth
3.5Culture
3.3Workingconditions
3.8Engineering
3.1
Technical Solution Engineer
- Salary
- from 41.000 € Gross/Year
- Location
- Linz
- Working Model
- Hybrid, Onsite
- Easy Apply
- Easy Apply