Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.600 € Gross/Month
- Location
- Linz
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will handle support requests, analyze and resolve issues in second-level support, maintain the server landscape, and contribute to modernization and migration projects in the Microsoft environment.
Job Technologies
Your role in the team
As an IT Service Desk Specialist (m/f/d) at Lowell, you are responsible for
- processing and resolving support requests on-site
- the analysis and resolution of issues in second-level support
- the maintenance and support of the server landscape (Windows/Linux), local networks (router, switch, firewall), as well as the cloud-based telephone system
- contributing to the further development of the IT environment (e.g., modernization, migrations)
- the installation and administration of Microsoft Collaboration Services
- close collaboration and exchange with colleagues from Central Group IT as well as with developers and application managers
- the planning and management of external partners
- the execution of documentation activities
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Our expectations of you
Education
- a completed IT education (e.g., IT technician apprenticeship, HTL, technical school for IT, or similar)
Qualifications
Join our team if you
- possesses solid knowledge in server administration and networking.
- You have knowledge in the field of software deployment.
- possess a quick comprehension and analytical thinking skills
- demonstrates a proactive and solution-oriented work approach
- a communicative, stress-resistant personality with a high sense of responsibility and confident demeanor when dealing with clients
- good command of spoken and written English
Experience
- gained your first professional experience in a comparable field
- You have experience in operating and developing complex IT architectures in the field of collaboration, communication, and identity management solutions, with a focus on Microsoft.
- ideally has experience in virtualization
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
This is your employer
Lowell Group
Lowell Group delivers competent solutions in all areas of debt management, from debt purchasing to collection services and business process outsourcing, thanks to extensive expertise in data analysis and excellent risk management.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Banking, Finance, Insurance
IT Service Desk Specialist
- Salary
- from 2.600 € Gross/Month
- Location
- Linz
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
