Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.800 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you serve as the primary contact for IT support, resolving hardware and software issues while managing business applications for the Lucky Car group.
Job Technologies
Your role in the team
- You are the first point of contact for our locations and keep our IT running at full speed.
- Direct client support (First- & Second-Level) for users of the Lucky Car Group.
- Support and administration of our business applications (application support).
- Analysis, classification, and resolution of hardware and software issues - in close coordination with our external IT service providers.
- Installation and configuration of client systems (desktop & mobile devices).
- Management and support of our system MOTIONDATA.
- Creation and ongoing maintenance of IT documentation.
- Support for IT projects and further development of our system landscape.
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Our expectations of you
Education
- Completed IT education (apprenticeship, HTL, FH) or comparable practical experience.
Qualifications
- Excellent knowledge in the area of Windows Client, Google Workspace & common business applications.
- Structured, solution-oriented working style and hands-on mentality.
- Strong communication skills and a service-oriented approach.
- Class B driver's license.
Experience
- Several years of experience in IT support (First/Second Level).
- Experience in the automotive industry or technical understanding is an advantage.
- Ideally, experience with industry-specific systems (e.g., workshop software).
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