Job
- Level
- Lead
- Job Field
- IT, System, DevOps
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 5.000 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you lead an interdisciplinary team in Cloud & Managed Services, oversee operational processes and projects, prioritize tasks, and ensure KPI and SLA targets are met.
Your role in the team
- You lead and coordinate an interdisciplinary team of experts in the field of Cloud & Managed Services.
- You are responsible for the operational management as well as ongoing projects and ensure smooth processes.
- You ensure compliance with governance requirements, processes, as well as KPI and SLA targets.
- You prioritize tasks, manage capacities, and make operational decisions with a focus on quality, costs, and customer satisfaction.
- You are the central point of contact for escalations, management reporting, and cross-departmental coordination.
- You develop your team professionally and personally, actively driving continuous improvement, standardization, and automation.
- Participation in the Manager-on-Duty standby model.
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Our expectations of you
Qualifications
- You possess a strong understanding of KPI management, SLA management, budget responsibility, and economic operation.
- You are able to transparently define performance expectations, make them measurable, and consistently track them.
- You enjoy working in a structured, data- and fact-based manner with a high degree of personal responsibility.
- You impress with your high social competence, strong communication skills, and assertiveness in daily operations.
Experience
- You bring several years of experience in leading operational IT teams in the environment of Operating Systems, Cloud Services, or similar.
- You are an empathetic leader with decisiveness and experience in developing employees as well as building high-performing teams in alignment with corporate goals.
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What we offer
- Flexible working hours: tailor your working time to your needs—with flexitime without core hours, part-time, and home office options—and find your balance between family, leisure, and further education.
- For this full-time position, the gross monthly salary is €5,000, and depending on qualifications and experience, we offer a corresponding overpayment.
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Benefits
More net
- 💵Bonus Payments
- 📱Company Phone for Private Use
- 👴🏻Company Retirement Provision
- 🍰Employee Stock Option
- 🚙Company Car
Work-Life-Integration
- 🅿️Employee Parking Space
- ⏸Educational Leave/Sabbatical
- 🏠Home Office
- ⏰Flexible Working Hours
- 🏖️Workation
- 🏝Extra Holidays
Food & Drink
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
Axians ICT Austria GmbH
Klagenfurt, Seiersberg-Pirka, Innsbruck, Dornbirn, Wals-Siezenheim, Wien, Linz
Axians ICT Austria provides all customers, whether businesses, organizations or service providers, with a range of solutions for developing, implementing and operating their IT infrastructure. These solutions include customized software, hardware and services for various markets.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Electronics, Automatization, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(6 Reviews)3.5
Culture
3.8Career Growth
3.6Engineering
3.0Workingconditions
3.8
Team Lead IT Operations
- Salary
- from 5.000 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
