Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.319 € Gross/Month
- Location
- Innsbruck, Stadt Hall in Tirol
- Working Model
- Onsite
Job Summary
In this role, you will be active in 1st level support at the hotline, processing incident and maintenance reports in the ticket system, and closely coordinating with the 2nd level support.
Your role in the team
- 1st level support on the service hotline and through the ticket system, recording and processing fault or maintenance reports.
- Internal coordination with 2nd level support.
- Management of applications, inventory, delivery notes.
- Repair processing.
- A varied activity in an innovative, professional, and collegial environment.
- Opportunity for further training.
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Our expectations of you
Education
- Completed relevant training (e.g., apprenticeship qualification).
Qualifications
- Technical understanding of hardware and software.
- Good knowledge of Microsoft.
- A high level of service orientation, empathy, and enjoyment in solution-oriented communication with our employees.
- Proficiency in spoken and written German relevant to the position.
- Your resilience and organizational skills.
Experience
- Helpdesk experience or initial experience in IT support is advantageous.
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What we offer
- Employment scope: 100%.
- Working hours: Monday to Friday until noon.
- Start date: negotiable.
- Workplace: LKH Hall - E&E.
- Minimum salary: EUR 3,319.90 gross per full-time basis (Overpayment may be possible depending on creditable previous service periods).
- Flexible working time models as well as the option for remote work (home office).
- Attractive additional benefits such as meal allowances, employee events, and discounts.
- Extensive training and development programs for individual competency enhancement.
- Modern equipped workplace in an innovative environment with forward-looking projects in the healthcare sector.
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Benefits
Work-Life-Integration
Food & Drink
More net
Health, Fitness & Fun
Job Locations
This is your employer
Tirol Kliniken
Innsbruck, Hall In Tirol
The Tirol Kliniken GmbH (until June 24, 2015TILAK - Tiroler Landeskrankenanstalten GmbH) was founded in 1991 and is the largest and most diverse health company in western Austria. It consists of various facilities that provide the backbone of medical care in Tyrol As the umbrella organization for the hospital network, Tirol Kliniken GmbH operates and coordinates individual facilities.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector
Employer reviews
by devworkplaces.com
Total
(2 Reviews)Career Growth
2.9Workingconditions
3.2Culture
3.7Engineering
2.5
Project staff IT service hotline
- Salary
- from 3.319 € Gross/MonthNet salary converted from the gross salary in the job ad.from 2.357 € net/Month
- Location
- Innsbruck, Stadt Hall in Tirol
- Working Model
- Onsite
- Diversity
- Open for all genders
