Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Marktgemeinde Hard
- Working Model
- Onsite
Job Summary
In this role, you will handle IT issues and service requests, install and manage workstations, perform user management in Active Directory, and support IT security measures.
Job Technologies
Your role in the team
- 1st- and 2nd-level support for internal employees.
- Receipt, analysis, and processing of IT disruptions and service requests.
- Installation, configuration, and support of office workstations (Windows clients, peripherals).
- User and rights management in Active Directory (password resets, permissions, mailboxes).
- Support in managing server, network, and client infrastructures.
- Execution of client updates as well as support in backup and patch management.
- Participation in the implementation of IT security measures (antivirus, endpoint protection, basic firewall rules).
- Documentation of solutions, processes, and support cases.
- Coordination and escalation of more complex cases to 3rd level or external IT service providers.
- Support with onboarding new employees (IT onboarding).
- Participation in IT projects and rollouts.
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Our expectations of you
Education
- Completed training in the IT field or a comparable qualification.
Qualifications
- Basic to good knowledge in IT support and client care.
- Basic knowledge of Active Directory and Microsoft 365 tools (Exchange, Intune, SharePoint, Teams, etc.).
- Basic knowledge of network technology (LAN, WLAN, fundamental TCP/IP skills).
- Interest in IT security and willingness to develop professionally.
- High service and customer orientation.
- Structured, independent, and reliable work approach.
Experience
- Experience with Windows operating systems (Client and Server).
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Benefits
Food & Drink
Health, Fitness & Fun
Job Locations
This is your employer
SIMPLON Fahrrad GmbH
Der österreichische Fahrradhersteller Simplon baut Fahrräder (Mountainbike, E-Bike und Rennrad) auf Basis individueller Kundenwünsche. Räder entstehen, die ihren Besitzern Kilometer um Kilometer und Tritt für Tritt ein Lächeln der Zufriedenheit ins Gesicht jagen. Räder, die jede Anstrengung zum Bedürfnis werden lassen. Und Räder, auf die man sich verlassen kann. Und zwar jahrelang.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Handcraft, Trade, Trade
IT Support Staff - 1st & 2nd Level
- Location
- Marktgemeinde Hard
- Working Model
- Onsite
- Diversity
- Open for all genders
