Job
- Level
- Lead
- Job Field
- IT, BI, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 120.000 € Gross/Year
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you take technical leadership for Digital Services, optimize the system landscape, and lead a team to develop and implement innovative IT solutions and efficient processes.
Job Technologies
Your role in the team
- You assume overall responsibility for Digital Services with a focus on Application Management, Cloud & Data Services, Reporting, and Data Warehouse.
- You lead and develop a team of approximately 30 employees, including two team leaders.
- You ensure the stable, secure, and high-performance operation of the existing system landscape (ERP, CRM).
- You shape the strategic development of digital platforms with a focus on automation, innovation, and efficiency enhancement.
- Together with the Process Management leadership, you implement change requests and further developments.
- In close collaboration with the Executive Office, you ensure proactive resource and capacity planning.
- You steer success through defined KPIs (Time, Quality, Budget).
- You are responsible for ITSM/ITIL-compliant processes and continuously optimize our service and support offerings.
- Additionally, you lead projects for the implementation of automation and - ideally - bring your understanding of software development (e.g., testing, deployment) into play.
- As a member of the management team, you actively contribute to the company's digital strategy.
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Our expectations of you
Education
- Completed studies in Computer Science, Business Informatics, or a comparable qualification
Qualifications
- Solid knowledge of ITSM and/or ITIL
- Strategic vision combined with implementation strength and a willingness to shape.
- Hands-on mentality and enthusiasm for change, innovation, and continuous improvement
Experience
- Several years of leadership experience in IT management, ideally in a service company.
- Leadership and communication skills as well as experience in managing through KPIs
- Experience in the operation and further development of ERP and CRM systems
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Benefits
Work-Life-Integration
Food & Drink
Job Locations
Location Vienna
Austria
Topics that you deal with on the job
This is your employer
smart Energy Services GmbH
Wien
Our company, SMART ENERGY SERVICES GmbH, was founded in 2012 as a joint venture between two leading energy companies from Austria and Germany. We support energy providers with our service offerings and extensive experience in helping them develop new business models or enter into new markets.
Description
- Founding year
- 2012
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Power Sector, Economy
IT Director Digital Services
- Salary
- from 120.000 € Gross/Year
- Location
- Vienna
- Working Model
- Onsite
