Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.843 € Gross/Month
- Location
- Linz
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will handle incidents and requests in the client environment by independently solving issues, tracking tickets, and documenting solutions to keep our IT infrastructure up to date.
Job Technologies
Your role in the team
- Processing of incidents and requests.
- Independent problem solving.
- Second level activities in the client environment.
- Documentation of identified and resolved issues.
- Alerting of on-call duties and escalation.
- Tracking of tickets throughout their entire lifecycle.
- Troubleshooting Microsoft OS, M365, Azure, Office, software, drivers, firmware, and approximately 5,000 applications company-wide.
- By fulfilling these responsible tasks, you contribute to ensuring that the IT infrastructure within the voestalpine Group remains up-to-date with the latest technology.
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Our expectations of you
Education
- Completed technical education (apprenticeship/HTL) with professional experience or career changer with several years of practice in IT support.
Qualifications
- Technical skills in Windows 10 / 11, Microsoft Office or M365 are required.
- Theoretical and practical knowledge in the following areas: Active Directory, Windows Server, Networking (LAN/WLAN), Software Rollouts, Troubleshooting Microsoft OS, M365/Office/Azure.
- Through your responsible and team-oriented working style, you contribute to quick problem-solving and thus to our customer satisfaction.
- Good spoken and written English skills.
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Benefits
Food & Drink
Health, Fitness & Fun
More net
Work-Life-Integration
Job Locations
Location Linz
Stahlstraße 14
4020 Linz
Austria
This is your employer
voestalpine AG
Linz, Zeltweg, Leoben, Kapfenberg, Böhlerwerk, Wien, Krems An Der Donau
Voestalpine is a world-leading technology and industrial goods conglomerate with comprehensive material processing expertise. With its top quality products and system solutions made of steel and other metals, voestalpine is one of the leading partners in Europe's automotive and household appliance industries as well as worldwide in the oil and gas industry.
Description
- Company Size
- 250+ Employees
- Language
- German
- Company Type
- Established Company
- Working Model
- Hybrid
- Industry
- Industry, Production, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(4 Reviews)Engineering
2.8Career Growth
3.6Culture
3.5Workingconditions
4.0
Client Support Engineer
- Salary
- from 3.843 € Gross/Month
- Location
- Linz
- Working Model
- Hybrid, Onsite
