Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.888 € gross/month
- Location
- Eggelsberg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you handle product-related inquiries, provide remote support, analyze international feedback on product quality, and identify and resolve issues in machine processes.
Your role in the team
- Independent handling of product-related inquiries as well as remote support (occasionally on-site at the customer's location)
- Analysis of feedback from international locations on product quality, usability, and documentation
- Identification and troubleshooting of errors in machine processes and their simulations
- Close collaboration with development, especially in the field of motion technology
- A structured onboarding process is important to us: You will begin with an intensive 4-month training program (E-Camp) that will prepare you technically for your tasks.
This text has been machine translated. Show original
Our expectations of you
Education
- Completed technical education (HTL, FH / University) in the field of Electronics, Mechatronics or comparable
Qualifications
- Structured, independent, and reliable way of working
- Strong analytical thinking and good organizational skills
- Ability to communicate complex technical content clearly
- Solid German and English language skills, both written and spoken, for international collaboration
- Interested in understanding systems holistically (software, hardware, application)
- Willingness to provide remote support as well as occasional on-site visits at the customer's location
Experience
- Experience or strong interest in industrial automation / motion (e.g., drives, motors, motion control, commissioning, fault diagnosis, as well as initial knowledge in the application of function blocks, configurations, and motion sequences of motors, along with a basic understanding of different drive families and their specific features)
This text has been machine translated. Show original
What we offer
- Work-Life Balance - Flexible working models, including flextime and hybrid options, to best combine your personal and professional life.
- Health & Well-being - Access to various health initiatives, our Global Employee Assistance Program, and a gender-neutral parental leave policy.
- Financial benefits - Participation in the Global Employee Shareholder Acquisition Program (ESAP) and meal allowance.
- Development Opportunities - Extensive training options and structured development programs to advance your career.
- Inclusive corporate culture - A dynamic, international work environment that promotes collaboration and innovation.
- The minimum salary for this full-time position is € 3,888.53 gross per month, according to the collective agreement of the electrical and electronics industry in Austria (as of May 2026). However, we prefer to discuss your individual compensation package in person—tailored to your qualifications and experience!
This text has been machine translated. Show original
Benefits
Work-Life-Integration
Food & Drink
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
B&R Industrial Automation
Lienz, Graz, Salzburg, Vöcklabruck, Eggelsberg, Gilgenberg Am Weilhart, Rosenau, Linz, Schärding
B&R is an innovative automation company headquartered in Austria with branches all over the world. As a market leader in industrial automation, B&R combines state-of-the-art technology with advanced engineering.
Description
- Founding Year
- 1979
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Handcraft, Trade, Electronics, Automatization
Employer reviews
by devworkplaces.com
Total
(2 Reviews)3.8
Career Growth
3.6Culture
3.8Engineering
3.8Workingconditions
4.0
Support Engineer
- Salary
- from 3.888 € gross/monthEstimated net salary based on the gross salary in the job ad.from 2.670 € net/month
- Location
- Eggelsberg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
