Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.340 € Gross/Month
- Location
- Stadt Dornbirn
- Working Model
- Onsite
Job Summary
In this position, you are the first point of contact for IT inquiries, addressing support requests related to hardware, software, and operating systems while assisting users with IT applications.
Job Technologies
Your role in the team
- First point of contact for IT inquiries from our employees.
- Acceptance, analysis, and resolution of support requests in the hardware and software domain.
- Support users with questions regarding operating systems, standard software, and IT applications.
- Forwarding complex inquiries to Second-Level Support.
- Setup, maintenance, and troubleshooting of IT workstations (PCs, notebooks, printers, mobile devices).
- User and rights management.
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Our expectations of you
Education
- Completed training in the IT field or a comparable qualification.
Qualifications
- Good knowledge of Windows operating systems and common standard software (e.g., Microsoft Office).
- Basic understanding of IT hardware, networks, and peripheral devices.
- Structured, solution-oriented, and service-oriented way of working.
- Enjoyment in dealing with users.
- Teamwork, reliability, and willingness to learn.
- Impeccable reference letter.
Experience
- Initial practical experience in IT support is advantageous, but career changers with a strong passion for the IT field are also welcome.
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Job Locations
This is your employer
Offene Jugendarbeit OJAD Dornbirn Verein
The Offene Jugendarbeit Dornbirn (OJAD) association is a politically neutral organization based in Dornbirn, Austria. It is dedicated to providing low-threshold offers in leisure and education for young people, with a focus on youth culture and social integration. With an experienced team of around 35 employees, OJAD is well-established in the region.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Healthcare, Social Sector
IT First-Level Support Staff
- Salary
- from 2.340 € Gross/Month
- Location
- Stadt Dornbirn
- Working Model
- Onsite
- Diversity
- Open for all genders
