Job
- Level
- Senior
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 50.000 € gross/year
- Location
- Salzburg, Vienna, Wernberg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will provide 3rd-level support for Linux-based POS systems, systematically analyze issues, and develop scripts to optimize technical processes across the entire POS environment.
Job Technologies
Your role in the team
- 3rd-level support and technical escalation point for Linux-based point-of-sale systems in our branches.
- Systematic analysis and resolution of error patterns in the cash register environment.
- Troubleshooting at the operating system, network, storage, process, and application levels.
- Log, performance, and resource analysis.
- Close collaboration with service owners, 1st- and 2nd-level support, development, and suppliers.
- Further development of scripts and technical tools for diagnosing, automating, and standardizing support processes.
- Development of technical documentation and troubleshooting guides for knowledge transfer within the team.
- On-call duty in rotation with colleagues (including service allowance).
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Our expectations of you
Education
- Completed IT education (e.g., apprenticeship, HTL, FH/University) or a comparable qualification, as well as several years of relevant professional experience.
Qualifications
- Very good Linux skills in administration, operation, and troubleshooting, ideally in the areas of processes, services, file systems, user and permission management, as well as package management.
- Basic knowledge of networking technology; understanding of TCP/IP, DNS, routing, firewalls, and analysis of distributed system landscapes is advantageous.
- Strong ability to systematically narrow down complex problems across multiple levels.
- Motivation to familiarize oneself with POS/eStore applications and their technical environment.
- Analytical thinking, high solution orientation, independent working style, and clear communication even in critical disturbance situations.
- Fluent German and good English skills as well as willingness to travel throughout Austria (approx. 30%).
Experience
- Ideally experience with diagnostic tools and log analysis, e.g., systemd/journald, strace, lsof, tcpdump, ss as well as scripting/automation.
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What we offer
- Working with state-of-the-art technologies on innovative digital retail solutions.
- Strong team spirit, modern working environment including teleworking & top-notch benefits.
- Future-proof workplace with professional onboarding.
- Exciting training & career opportunities - everyone has a chance with the best!
- In addition to our ICS offices in Salzburg, Vienna, and Wernberg, we can also enable you to work at other SPAR locations in Austria!
- Additionally, one day per week can be worked from home.
- You strive for more than the minimum standard? So do we! We promise you a salary that reflects your education and experience (Senior from EUR 50,000).
- We love diversity and look forward to receiving all applications!
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Benefits
Work-Life-Integration
Food & Drink
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
SPAR ICS – Information & Communication Services
Salzburg, Wernberg, Wörgl, Sankt Pölten
We are the “I” and “T” in Retail: SPAR ICS is the separate IT company of the SPAR Austria Group and takes care of all IT needs for SPAR, INTERSPAR, Hervis, and SES (Spar European Shopping Centers). We have over 500 smart minds and have two agendas: The smooth shopping experience for SPAR customers in seven countries and digital business processes "behind the shelves" within the group.
Description
- Company Size
- 250+ Employees
- Founding Year
- 2010
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production, Trade, Internet, IT, Telecommunication
Employer reviews
by devworkplaces.com
Total
(2 Reviews)Workingconditions
4.0Culture
4.2Career Growth
4.1Engineering
3.7