Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 50.000 € Gross/Year
- Location
- Gemeinde Wiener Neudorf, Asten
- Working Model
- Onsite
Job Summary
In this role, you will install and configure modern IT infrastructure and E-health solutions, train doctors and practice teams, and provide technical support for secure digital communication of findings.
Your role in the team
- With our clients (medical practices, laboratories, clinics, and other healthcare providers), you install and configure modern IT infrastructure, our e-health solutions (e.g., MEDICAL NET, C-BOX), as well as interfaces to electronic health record systems and third-party products – either on-site or remotely.
- You support our customers on the hotline and handle technical support.
- You support clinics and healthcare facilities on their journey towards secure digital report communication and ensure that workflows genuinely improve – not just become more complicated.
- You train doctors and practice teams in using our solutions and explain technical topics in an understandable manner and at eye level.
- You document your activities and fault diagnoses in a comprehensible and complete manner.
- As a liaison, you bring your expertise into the support team, assist with resolving more complex cases, and provide feedback to product management & software development.
- After your onboarding, you will take turns weekly on a scheduled on-call duty and ensure that our e-health infrastructure runs reliably – because the healthcare sector depends on us.
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Our expectations of you
Education
- You have a solid IT education (e.g., HTL, IT systems engineering apprenticeship, or similar) or equivalent practical experience.
Qualifications
- The customer is at the center for you: You are communicative, able to adapt well to different people, and explain technical content in a way that everyone understands.
- You take data protection and security seriously - in healthcare, you work with particularly sensitive data.
- Evolve rather than just manage: You see new technologies as an opportunity and enjoy experimenting with digital tools and AI to explore new possibilities in everyday work.
- You work solution-oriented, take responsibility, and remain calm even when things get stressful.
- You are willing to travel within Austria and have a valid driver's license B.
Experience
- Networks, interfaces, IT security, and remote tools are not new to you - ideally, you already have several years of experience in IT service.
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What we offer
- For this position, we offer you a gross annual salary of EUR 50,000 (full-time basis) depending on qualifications and experience, based on the IT collective agreement.
- Depending on qualifications and professional experience, a market-appropriate overpayment is of course possible.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
HCS GmbH
Wiener Neudorf
HCS is the only Austrian software manufacturer that produces comprehensive IT solutions for the optimization of healthcare. Software products that support all relevant work steps of the acting healthcare professionals - processes of physicians in private practice and their staff as well as of medical, nursing and administrative hospital staff.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector
IT technicians for secure healthcare networking
- Salary
- from 50.000 € Gross/YearNet salary converted from the gross salary in the job ad.from 35.627 € net/Year
- Location
- Gemeinde Wiener Neudorf, Asten
- Working Model
- Onsite
- Diversity
- Open for all genders
