Job
- Level
- Lead
- Job Field
- IT, System, DevOps
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 87.906 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you lead a team that monitors IT landscape alarms 24/7, utilizes modern observability tools, and develops decision-making processes for predictive maintenance.
Job Technologies
Your role in the team
- The IT Operation Center team at BRZ is the central unit responsible for 24/7 monitoring and analysis of the monitoring alarms of our complex IT landscape using modern observability tools.
- In the future, the supportive use of AI should also enable decision-making bases for predictive maintenance.
- Leadership and development of the team, taking into account economic, technical, and organizational framework conditions.
- Modernization of monitoring tools for end-to-end monitoring, data aggregation, and correlation of logs, metrics, and traces.
- Responsibility for leading Incident Management and conducting Root Cause Analyses.
- Close collaboration with other Business Units to ensure optimal integration into operational processes of applications and infrastructures.
- Budget and resource planning.
- Vendor management and coordination of external service providers.
- Internal client for product development.
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Our expectations of you
Education
- Completed degree in Economics or Computer Science (university, university of applied sciences) or comparable professional experience.
Qualifications
- Knowledge of Observability Tools such as Splunk, Dynatrace, Grafana, or comparable platforms.
- Strong communication and organizational skills.
- Excellent communication skills and a hands-on mentality.
- Very good knowledge of German.
Experience
- Several years of experience in direct or lateral leadership.
- Several years of experience in the observability of complex IT environments for enterprise companies.
- Experience in Incident Management and Root Cause Analysis of enterprise applications and data center infrastructures.
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Benefits
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Job Locations
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This is your employer
Bundesrechenzentrum GmbH
Wien
The Bundesrechenzentrum GmbH is the leading IT service provider and E-Government partner of the Austrian government. With over 1,200 employees, BRZ supports more than 30,000 IT jobs at 1,200 locations and achieves an annual revenue of 260 million euros.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(5 Reviews)3.8
Career Growth
4.0Culture
4.2Engineering
3.2Workingconditions
3.8
Team Leader IT Operations Center
- Salary
- from 87.906 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
