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Product Manager ServiceNow

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Job

  • Level
    Experienced
  • Job Field
    Product
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 55.300 € Gross/Year
  • Location
    Vienna
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this position, you define the ServiceNow platform roadmap, prioritize the feature backlog, collaborate closely with stakeholders, and drive the implementation of agile processes for value realization.

    Job Technologies

    Your role in the team

    • You define and communicate the platform vision and roadmap, ensuring alignment with strategic goals.
    • You are part of the Transformation Office for all ServiceNow-related management, prioritization, and governance topics.
    • You design the product roadmap, break down epics into actionable features, and manage and prioritize the ART feature backlog based on customer needs, market trends, and company objectives.
    • You act as a Platform Owner and, together with your team, define the necessary technical, functional, and organizational enablers for solutions and use cases on the ServiceNow platform, in projects, and in operations.
    • You facilitate change and adoption between Business and IT, positioning the platform as an enabler for enterprise agility.
    • You work closely with Product Owners, Epic Owners, Capability Owners, and Enterprise Architects to ensure consistency and technical integrity.
    • You drive value realization forward by tracking KPIs such as platform adoption, cost optimization, and platform expansion.
    • You proactively communicate with stakeholders and manage their expectations.

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    Our expectations of you

    Qualifications

    • You speak fluent English at a negotiation level.
    • You are familiar with agile methodologies (SAFe, Scrum, Kanban) and their application in large organizations.
    • You are a strong communicator, assertive, and capable of conveying complex issues in an understandable manner.
    • You enjoy proactively tackling problems and motivating teams to drive improvements.

    Experience

    • You bring several years of experience in a comparable role (Product Manager, Platform Owner, etc.) in a scaled, agile environment.
    • Ideally, you have in-depth knowledge, practical experience with ServiceNow, and relevant certifications (e.g., ServiceNow CPOA / CSA / CIS).
    • Ideally, you have experience in corporate structures and complex IT environments.

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    Benefits

    Work-Life-Integration

    Food & Drink

    Health, Fitness & Fun

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    Job Locations

    Map of company locations
    • Location Vienna

      Lassallestraße 5

      1020 Wien

      Austria

    Topics that you deal with on the job

    This is your employer

    ÖBB-Konzern

    ÖBB-Konzern

    Wien, Villach, Graz, Knittelfeld, Innsbruck, Wien, St. Pölten, Linz

    The ÖBB Group consists of three publicly traded companies that fall under the strategic umbrella of the ÖBB Holding AG. This conglomerate covers all business sectors within modern mobility, making it a strong and environmentally friendly railway system for the future.

    Description

  • Company Size
    250+ Employees
  • Founding year
    1923
  • Language
    German, English
  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Logistics, Transportation
  • Dev Reviews

    by devworkplaces.com

    Total

    (3 Reviews)
    3.3
    • Career Growth

      3.4
    • Workingconditions

      3.6
    • Culture

      3.6
    • Engineering

      2.8
    All Dev Reviews on devworkplaces.com
    Logo ÖBB-Konzern

    Product Manager ServiceNow

    Salary
    from 55.300 € Gross/Year
    Location
    Vienna
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders
    Easy Apply
    Easy Apply

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