Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Temporary employment
- Salary
- from 41.253 € Gross/Year
- Location
- Graz
- Working Model
- Onsite
Job Technologies
Your role in the team
As an IT supporter, you will handle tickets in a service desk system, international hotline telephone inquiries and direct end-user support - both on-site and remotely.
Together with your colleagues, you are responsible for the maintenance and implementation of new IT solutions.
Your daily work includes:
- Ticket logging/updating (incidents/requests etc.)
- Remote Incident Resolution
- hardware installations
- on-site troubleshooting / fault elimination
- inventory management
- software deployment
- Recording/processing of problems in English
- You will also have the opportunity to participate in a variety of IT projects as required.
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Our expectations of you
Qualifications
Proven knowledge of installation, configuration and troubleshooting in the following areas is required:
- Desktops, laptops, printers and computer peripherals
- Microsoft Windows 7 to Windows 11
- Microsoft Office 2010 and higher
- teams
- ADSL/DSL routers/firewalls, LAN switches
- TCP/IP, DNS, DHCP
- Microsoft Active Directory user management (password, activations, etc.)
- antivirus software
- OneDrive
- Microsoft Azure
- Cylance
- Heimdall
- Bitlocker encryption
- telephony/VoIP systems
- Altiris Asset Management
- VPN customers
- SAP customers
Personal skills
- Strong analytical and problem-solving skills
- Ability to function well under pressure
- Self-motivated, organized and able to work on your own initiative
- Fluent German and good English skills are essential.
Experience
In addition, any experience in the following areas would be an advantage:
- Additionally, at least 2 years of documented experience in an IT support or helpdesk role.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
Location Graz
Steiermark
Austria
This is your employer
Hottinger, Bruel & Kjaer
HBK is part of Spectris plc, the expert in providing insight through precision measurement. Spectris’ global group of businesses are focused on delivering value beyond measure for all our stakeholders. We target global, attractive and sustainable markets, where growth and high returns are supported by long-term drivers. Precision is at the heart of what we do.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Electronics, Automatization, Internet, IT, Telecommunication
IT Support Specialist
- Salary
- from 41.253 € Gross/Year
- Location
- Graz
- Working Model
- Onsite
