Level: Experienced

Job Field: IT, Support, System

Employment Type: Full Time

Contract Type: Permanent employment

Salary: 55.000 to 70.000€ Gross/Year

Location: Gemeinde Klosterneuburg

Working Model: Onsite

Job Summary

In this role, you ensure the server operation in Vienna, handle customer requests, operate VM environments and clusters, and automate server processes using Bash and Ansible.

Job Technologies

Your role in the team

In this position, you, together with your colleagues, are responsible for ensuring the ongoing operation of the servers (located at the data center sites in Vienna), troubleshooting issues, and handling customer inquiries.
Support in customer service including handling support inquiries (1st & 2nd level).
Support in the operation of VM environments and clusters with thousands of virtual machines and services based on KVM and Proxmox.
Support in the creation and maintenance of automation scripts for server setup, system updates, and other typical tasks in hosting operations - including Bash and Ansible.
On-site troubleshooting in the data centers in Vienna.
Administration of highly available Linux server solutions, including the setup of virtual environments and network infrastructures.
Analysis of real-time issues including troubleshooting of servers and web applications during outages.

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Our expectations of you

Education

Completed apprenticeship (apprenticeship, HTL, etc.) in computer science or a similar field.

Qualifications

Knowledge of and interest in server solutions, remote maintenance, virtualization, cluster management software, and network architectures (both physical and virtual).
Knowledge in handling typical server services such as MySQL, PostgreSQL, MongoDB, Nginx, and PHP.
A high willingness to learn and a 'tinkerer' mentality distinguish you, as does your service orientation and ability to work in a team.
Analytical thinking and problem-solving skills, as well as a class B driver's license, complete your profile.

Experience

Initial experience in the administration of Linux-based server environments; experience with Windows is desirable but not required.
Interest in - and ideally experience with - common Linux distributions (Debian, Ubuntu) as well as relevant tools such as Bash, Ansible, KVM, Proxmox, Docker, and Kubernetes.

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