Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 49.000 € Gross/Year
- Location
- Linz
- Working Model
- Full Remote, Hybrid
Job Summary
In this role, you will provide 2nd-level support for DC charging solutions, conduct remote commissioning, analyze issues, and collaborate with the development team to create solutions.
Your role in the team
- You handle the 2nd-level support for DC charging solutions and serve as the point of contact for technically complex inquiries.
- You accompany (remotely) commissioning and support updates and configurations.
- You analyze errors together with the development department, ensuring prompt product improvements.
- You document all cases carefully and continuously expand the internal knowledge databases.
- If you are interested, you can also conduct training sessions, seminars, and workshops on the products.
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Our expectations of you
Education
- You have completed a technical education in electrical engineering, IT, mechatronics, or a similar field. If you have not completed formal training but still possess extensive experience and competence for the job, we also look forward to your application.
Qualifications
- You have an understanding of communication protocols (e.g., OCPP, Modbus) as well as network technology.
- Your German and English skills are very good.
- You always strive to find solutions and enjoy engaging with people.
Experience
- You bring several years of practical experience in technical support as well as expertise in DC charging stations. You are familiar with AC charging stations but want to build DC know-how as well? Feel free to apply anyway!
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Benefits
Food & Drink
Job Locations
Location Linz
Oberösterreich
Austria
Location undefined
Topics that you deal with on the job
This is your employer
Greatgate GmbH
Greatgate GmbH is a reliable partner for efficient recruiting. We analyze the job market and identify potential candidates for our customers. With targeted social media recruitment strategies, we minimize wastage for our customers media budget.
Description
- Company Type
- Digital Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
Technical Support Engineer - eMobility
- Salary
- from 49.000 € Gross/Year
- Location
- Linz
- Working Model
- Full Remote, Hybrid
