Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 46.918 € Gross/Year
- Location
- Klagenfurt
- Working Model
- Onsite
Job Summary
In this role, you will handle service requests and incidents in 1st/2nd level support, collaborate with external maintenance partners, manage IT devices, and provide support in regional facilities.
Job Technologies
Your role in the team
- Processing service requests and fault reports within the scope of 1st/2nd level support using ticket systems, as well as providing user support for software applications, are among your responsibilities.
- The role as an interface to our external maintenance partners and colleagues, and participation in IT infrastructure projects, bring you joy.
- The delivery, management, and maintenance of IT devices in the client sector are among your responsibilities.
- You are responsible for the smooth resolution of functional and performance issues as well as for general user management.
- You will also assist with software distribution and update implementation.
- Your flexibility is required for covering personnel needs in the South region (Carinthia, Styria) and occasionally also in other facilities in Austria.
- Direct support and execution of IT activities on-site at regional accident hospitals, state offices, rehabilitation centers, and branch offices bring you joy.
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Our expectations of you
Education
- You have completed training in the IT field or possess a comparable qualification through your several years of experience in IT user support.
- You are ready to complete the necessary training as part of the SV career.
Qualifications
- Knowledge of the most common Microsoft platforms (especially Windows 10 and Active Directory) as well as expertise in central software deployment, printer management, and client hardware distinguish you.
- Your working style is characterized by a high degree of customer orientation and service readiness.
- You possess a B driver's license, are flexible regarding on-call and travel readiness, and have good German language skills.
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Benefits
Health, Fitness & Fun
- 🤫Relaxation Rooms
- ⚽️Tabletop Soccer, etc.
- 🚲Bicycle Parking Space
- ♿️No Physical Barriers
- 🎳Team Events
- 🧘♀️Massage, Yoga, etc.
- 🏋🏿♂️Fitness Offers
- 🙂Health Care Benefits
Work-Life-Integration
- 👔Textile Service
- 🙅♂️No All-In Contracts
- 🏠Home Office
- ⏰Flexible Working Hours
- 🚌Excellent Traffic Connections
Food & Drink
More net
Job Locations
This is your employer
AUVA
Wien
We, as the AUVA, are part of Austrian social security and offer all the benefits of statutory accident insurance: prevention, treatment for accidents, rehabilitation and financial compensation. Our employees provide care throughout Austria to our patients in five accident hospitals at seven locations and four rehabilitation facilities. In addition, we advise our insureds and businesses through our customer service staff as well as through our field staff.
Description
- Company Size
- 250+ Employees
- Founding year
- 1947
- Language
- German
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions, Banking, Finance, Insurance
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)Career Growth
3.5Workingconditions
4.5Culture
4.7Engineering
4.2