Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 34.622 € Gross/Year
- Location
- Vienna
- Working Model
- Onsite
Job Technologies
Your role in the team
- ITIL-compliant acceptance and processing of incidents and standard service requests in 1st level operations.
- Documentation in the ITSM ticket tool.
- Participation in a team of approximately 15 Service Desk members, working in shifts (24/7) for our clients.
- Solution competence in the area of Office365, Print and File Services & User Management.
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Our expectations of you
Education
- Completed IT training (e.g., relevant apprenticeship, HTL....).
Qualifications
- Support with typical desktop application topics, e.g., Google Chrome, Adobe Acrobat, 7zip, antivirus software, etc.
- Willingness to work in shifts.
- Excellent German skills, solid English skills (our service languages).
- Willingness to continue education (customer-specific applications).
- High level of service orientation, sociable, team player.
Experience
- 2-3 years of experience in a comparable position.
- Good knowledge or experience with the following technologies (the more, the better): Microsoft products, Windows 10 Client Administration, Windows Server (basic knowledge), Active Directory.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Job Locations
Location Vienna
Wagramer Straße 19
1220 Wien
Austria
Topics that you deal with on the job
This is your employer
Eviden
Wien, Klagenfurt, Graz, Innsbruck, Neutal, Ternitz, Salzburg, München, Wien, Wien, Leonding, Leonding, Linz, Linz, Tübingen, Ingolstadt, Stuttgart, Pforzheim, Karlsruhe, Saarbrücken, Mannheim, Fürth, Frankfurt Am Main, Wiesbaden, Köln, Düsseldorf, Kassel, Leipzig, Essen, Paderborn, Holzminden, Hannover – Laatzen, Berlin, Berlin, Meppen, Bremen, Hamburg
Atos is a leader in Infrastructure & Data Management, Business & Platform Solutions, Big Data & Security, Unified Communication & Collaboration Transactional & Payment Services and Cloud Computing.
Description
- Company Size
- 250+ Employees
- Founding year
- 2011
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions, Industry, Production, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)4.2
Engineering
4.0Career Growth
4.1Workingconditions
4.2Culture
4.8
Service Desk Support Engineer
- Salary
- from 34.622 € Gross/Year
- Location
- Vienna
- Working Model
- Onsite
