Job
- Level
- Junior
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Stadt Hohenems
- Working Model
- Onsite
Your role in the team
- Testing of entire processes
- You'll test entire process flows – practically and with great attention to detail. With your trained eye, you'll identify sources of errors before they disrupt operations and ensure that our software runs smoothly for our customers.
- Training for key users
- You'll help our customers learn how to use our software. In training sessions, you'll explain functions, answer questions, and ensure that key users can work safely and efficiently with the system.
- Integration tests at the customer's site
- You will be actively involved in commissioning and integration testing and will support the entire go-live process. Your knowledge and precise work are crucial for a successful implementation.
- Continuous coordination with customers
- You'll be the central point of contact for updates and adjustments. You'll work with the project team to discuss new requirements, clarify any outstanding issues, and keep everyone involved up to date.
- Helpdesk support
- You will represent our helpdesk team as needed, analyze support cases, and assist in the rapid resolution of technical inquiries. Your practical knowledge from testing and customer deployments makes you a key interface in the support process.
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Our expectations of you
Education
- IT training and initial practical experience
- Ideally, you have completed an IT training course and already gained experience in configuring and maintaining system environments. Your technical know-how will help you understand and adapt complex systems.
Qualifications
- Understanding customer requirements
- As the central interface between our technology and our customers, you will have a precise understanding of their needs. You understand how to translate technical requirements into practice and ensure that customers receive the best possible support from commissioning to go-live.
- Direct customer contact during commissioning and testing
- You will be the direct contact for our customers during commissioning and testing processes. With your commitment and technical expertise, you will ensure that all processes run smoothly and that customers are satisfied.
- Structured and independent way of working
- You work independently and in an organized manner, always maintaining an overview and setting priorities. This allows you to act reliably even in challenging situations.
- Technically savvy and strong communicator
- With your enthusiasm for technology and your communication skills, you bring a positive and open personality. You embrace challenges with enthusiasm and look forward to finding and implementing solutions.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Food & Drink
More net
Job Locations
Location Stadt Hohenems
6845 Vorarlberg
Austria
Topics that you deal with on the job
This is your employer
MIA Systems GmbH
Hohenems, Wien
MIA employs a multiple award-winning team of highly trained employees who have set themselves the task of developing and implementing complex warehouse management systems.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Electronics, Automatization, Internet, IT, Telecommunication, Logistics, Transportation
System Integrator Process
- Location
- Stadt Hohenems
- Working Model
- Onsite
