Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.063 € Gross/Month
- Location
- Vienna
- Working Model
- Onsite
Job Technologies
Your role in the team
- Call management for installed hardware and software (including department-specific applications and custom solutions).
- IT troubleshooting (First Level Support) in the end-user domain.
- Hardware installation / replacement.
- Software installation (including department-specific applications and custom applications, in which employees are trained by the client).
- Error analysis and troubleshooting.
- Creating documentation and knowledge base entries.
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Our expectations of you
Qualifications
- Solid IT knowledge in the field of PC hardware.
- Software skills (Microsoft operating systems and Microsoft Office products).
- Basic networking knowledge.
- Strong communication and social skills.
- Quick comprehension.
- Teamwork skills.
- Fluent in German, both spoken and written.
Experience
- Several years of professional experience in IT Helpdesk.
- Experience in handling ticketing systems.
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Benefits
More net
Health, Fitness & Fun
Food & Drink
Work-Life-Integration
Job Locations
This is your employer
SanData Technology GmbH&Co KG
Klagenfurt, Wien, Sankt Florian
SanData is successfully helping companies in Germany and Austria make the digital transformation, regardless of their industry or size. They are technology-neutral and solutions-oriented, making sure that each business can benefit from their services.
Description
- Founding year
- 1981
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Helpdesk Agent
- Salary
- from 3.063 € Gross/Month
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
