Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.947 € Gross/Month
- Location
- Gemeinde Gresten, Gemeinde Ybbsitz
- Working Model
- Onsite
Job Summary
In this role, you serve as the first point of contact for IT inquiries, handle issues from analysis to resolution, and take care of hardware setups directly on-site.
Your role in the team
- You are the first point of contact for our employees in IT support (phone, email, ticket system) and ensure that IT issues are resolved quickly and courteously.
- You support your team with technical questions and challenges and actively contribute to finding solutions together.
- You handle IT requests (Incidents) independently — from analysis to successful problem resolution.
- You are also on-site: you troubleshoot hardware issues directly on the device and handle the setup and commissioning of new hardware.
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Our expectations of you
Education
- Do you have a completed IT training or already have experience in support?
Qualifications
- Are you a futurist with head, hand, and heart, and a team player?
- IT is your passion? Do you have a solid technical foundation and want to expand it further?
- Are you solution-oriented, communicate clearly, and enjoy helping others?
- Are you flexible and willing to work in a 2-shift system?
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Benefits
Work-Life-Integration
More net
Job Locations
This is your employer
Welser Profile Austria GmbH
Gresten
At Welser Profile, we are proud to be the leading manufacturer of specialized profiles and tubular products in Europe. Our company has been family-owned and operated for over 1664 years, with a long history of working with steel, stainless steel, and other nonferrous metals. Today, more than 1800 dedicated employees help us achieve success in 10 countries worldwide. We are committed to providing our customers with the very best quality products and services possible.
Description
- Company Size
- 250+ Employees
- Founding year
- 1664
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production
