Level: Experienced

Job Field: IT, Network, Support

Employment Type: Full Time

Contract Type: Permanent employment

Salary: from 41.000 € Gross/Year

Location: Salzburg, Vienna

Working Model: Hybrid, Onsite

Job Summary

In this role, you install and maintain hardware and software solutions for B2B clients on-site and remotely. You analyze issues, support new system rollouts, and assist the support team via hotline.

Your role in the team

You provide direct on-site and remote support to our B2B clients.
You install and maintain hardware and software solutions.
You analyze errors and find sustainable solutions.
You are involved in the rollout of new systems.
You support our support team as part of the hotline.
You work with modern point-of-sale systems, networking technology, and remote support tools for our clients, primarily in Vienna, Lower Austria, Burgenland, and Salzburg, occasionally across Austria.

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Our expectations of you

Education

Technical education with a focus on IT (apprenticeship, HTL, vocational training).

Qualifications

Joy in working with people and machines.
Responsible, solution-oriented, and service-oriented.
Class B driver's license.

Experience

Experience in IT support is an advantage.

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What we offer

Company vehicle for private use.
Varied field service, not just a pure helpdesk job.
Secure employment in a successful company.
Attractive compensation & social benefits, participation in the internal bonus scheme.
Events & Team Spirit: Summer Party, Christmas Party, and more.
Depending on your qualifications and experience, we offer you an annual gross salary starting from 41,000 euros (full-time basis) with a willingness to significantly overpay.