Job
- Level
- Experienced
- Job Field
- IT, Support, Project
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.534 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will manage IT contracts, handle complaints, and assist clients and suppliers with contractual issues and in 2nd-level support, ensuring quality standards and compliance.
Job Technologies
Your role in the team
- Management and ongoing monitoring of contracts across the entire IT environment (hardware, software, IT services, and telecommunications), including contract adjustments and modifications.
- Communication with clients and suppliers regarding contractual rights and obligations as well as operational issues.
- Processing of complaints, contractual claims, and ensuring agreed quality standards.
- Technical consulting on existing contracts as well as on new tendering and contract solutions.
- Support for customers and suppliers within the scope of 2nd-level support.
This text has been machine translated. Show original
Our expectations of you
Education
- Completed technical qualification with a focus on IT or a background in business education.
Qualifications
- Interest in IT topics as well as current technological developments.
- Organizational strength as well as a structured and independent way of working.
- Analytical thinking skills.
- Excellent MS Office skills, especially Excel.
- Strong communication skills as well as a high customer and service orientation.
- Team player with a high willingness to learn.
Experience
- Professional experience in contract, quality, or supplier management is an advantage.
This text has been machine translated. Show original
What we offer
- Interesting and varied scope of work in a dynamic and competent team.
- Crisis-proof job with flexible working hours and the possibility of working from home.
- Comprehensive onboarding program including a buddy system.
- Diverse opportunities for development and further training.
- Excellent public transport connections, job ticket, climate ticket, or company e-bike.
- Attractive voluntary social benefits (meal allowance, health management, events, etc.).
- The minimum salary for this position is EUR 2,534.74 gross, paid 14 times annually.
- An overpayment will be made in any case.
- The actual compensation is market-compliant and depends on your qualifications and professional experience.
This text has been machine translated. Show original
Benefits
Work-Life-Integration
More net
Topics that you deal with on the job
Job Locations
This is your employer
Bundesbeschaffung GmbH
Wien
As a 100% subsidiary of the Federal Ministry of Finance, we are THE purchasing service provider for the Republic of Austria and therefore carry a special responsibility towards the administration, the economy, and the taxpayers. Due to our many years of experience in public procurement and our extensive product range, more and more public entities are using our services and annually procure goods and services worth around €1.3 billion from us through pre-existing contracts.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Trade
Customer and supplier management with a focus on IT
- Salary
- from 2.534 € Gross/MonthNet salary converted from the gross salary in the job ad.from 1.924 € net/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
