Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 4.200 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will manage IT systems in the emergency call center, implement new applications, administer reception devices, and serve as a point of contact for technical inquiries from departments.
Your role in the team
As an employee in IT application support, you are primarily responsible for the smooth operation and administration of the IT systems of the emergency call center at Securitas Austria.
- You will be responsible for the implementation of new applications and processes.
- You administer and operate various applications, focusing on emergency call center systems and, if necessary, beyond.
- They work closely with internal IT teams (national and global).
- You are the point of contact for technical inquiries from the specialist departments.
- You maintain the reception devices of the emergency call center (alarm systems & video surveillance (CCTV)).
- You work on IT applications in the emergency call center and take on project responsibility.
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Our expectations of you
Education
- You have completed a higher technical education (e.g., electronics, communications engineering, information technology) or have relevant professional experience in IT or communications technology.
Qualifications
- You have solid knowledge of IT applications (installation, configuration, updates).
- You possess a proficient understanding of interaction and error analysis across a wide range of systems, applications, and IT components.
- You have excellent German language skills and good English language skills with a focus on technical terminology.
- You work in a structured and solution-oriented manner.
- You bring a pragmatic hands-on mentality with a high degree of initiative.
Experience
- You have experience in implementing new systems and applications within a corporate environment.
- Experience in operating and handling alarm control center applications is an advantage.
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Benefits
More net
Job Locations
This is your employer
Securitas Sicherheitsdienstleistungen GmbH
Mit Securitas haben Sie einen verlässlichen Partner an Ihrer Seite. 370.000 Mitarbeiter sorgen weltweit für Ihre Sicherheit. Als innovatives und weltweit größtes Sicherheitsunternehmen hat sich Securitas auf die Entwicklung individueller und dabei wirtschaftlicher All-in-One-Lösungen spezialisiert. Dabei werden personelle Dienstleistungen mit High-End-Sicherheitstechnik verknüpft. Das Securitas-Portfolio umfasst klassische Sicherheitsserviceangebote wie Empfangsdienste, Event Security oder Baustellenbewachung genauso wie mobile Dienste (Streifenwagen), Alarm-Monitoring in der modernen Notrufzentrale Securitas Operation Center (SOC), vorbeugenden Brandschutz und Betriebsfeuerwehren, Sicherheitsberatung sowie Sicherheitstechnik in Kooperation mit Partnern.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Handcraft, Trade
IT application support
- Salary
- from 4.200 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
