Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.954 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will handle the administration of Unix and Windows systems, ensuring support for banking applications along with incident and problem management.
Job Technologies
Your role in the team
- Unix and Windows System Administration
- Support for bank- or customer-specific software
- Support of (web) applications
- Incident and Problem Management including Manufacturer Contact
- Participation in project and product meetings
- Maintenance of technical documentation (FAQs, knowledge bases)
- Customer support via phone and remote support tools
- Receipt of customer complaints and inquiries via a call ticket system
- Independent resolution, forwarding, and tracking of incoming customer complaints
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Our expectations of you
Qualifications
- Proficient in Linux/Unix systems
- Good knowledge of Windows Server operating systems 2008 and higher
- Analytical, networked thinking skills and resilience
- Customer-oriented work approach and strong communication skills
- Calm and friendly demeanor in stressful situations
- High degree of independence
- 24/7 On-Call Service
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What we offer
- For this position, a gross monthly salary will be offered in accordance with the IT collective agreement, depending on the specific qualifications and relevant professional experience.
- Salary classification ST1 standard level (€3,954) for 38.5 hours/week
- Our salary packages are significantly above the specified minimum salary, depending on your experience and qualifications and based on the requirements profile outlined above.
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Benefits
Work-Life-Integration
More net
Food & Drink
Health, Fitness & Fun
Job Locations
This is your employer
Raiffeisen Informatik GmbH
Wien, Zwettl-Niederösterreich
The Raiffeisen Informatik GmbH is the largest Austrian IT services provider. We are the leading provider of information technology solutions for those whose livelihood depends on it in our target markets. For over 35 years, we have been providing professional IT services to Austria's Raiffeisen sector and large customers.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)3.5
Workingconditions
4.2Career Growth
3.4Culture
3.0Engineering
3.6
Support Engineer for Banking Applications
- Salary
- from 3.954 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
