Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Part Time
- Contract Type
- Permanent employment
- Salary
- 23.772 to 29.022€ Gross/Year
- Location
- Graz
- Working Model
- Onsite
Job Technologies
Your role in the team
- Together with our Service Desk team, you are the central point of contact for our end users.
- You accept IT support requests and incident reports both in writing and by phone.
- You prioritize the reports, initiate the problem-solving process, and are responsible for independent error analysis and resolution.
- When faced with tricky problems, your colleagues from the 2nd Level Support are happy to assist you.
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Our expectations of you
Education
- As a junior, a solid IT education (apprenticeship, HTL, etc.) or initial professional experience would be ideal.
Qualifications
- You enjoy acting customer-oriented and are interested in professional service.
- A self-reliant and dependable work ethic characterizes you.
- You are a motivated individual and want to shape the future of our IT.
- You have excellent German language skills, both written and spoken.
- If you like people as they are, then you fit well with us.
Experience
- As a senior, you have at least 3 years of professional experience in IT, ideally in IT support or in the areas of ITIL, Microsoft operating systems, or Office products.
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Benefits
Health, Fitness & Fun
Food & Drink
Work-Life-Integration
More net
Job Locations
Location Graz
Steiermark
Austria
This is your employer
Barmherzige Brüder Österreich
Völkermarkter Vorstadt, Sankt Veit An Der Glan, Graz, Eisenstadt, Wien
The worldwide order of the Brothers Hospitallers provides healthcare and social services institutions in seven Austrian provinces.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.5
Culture
4.0Workingconditions
3.5Career Growth
3.6Engineering
3.0
IT Service Desk Agent
- Salary
- 23.772 to 29.022€ Gross/Year
- Location
- Graz
- Working Model
- Onsite
