Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.071 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
AI Summary
In this role, you will manage IT infrastructure and First-Level support for staff, develop digital documentation, maintain web presence, and collaborate closely with the Central IT Service.
Job Technologies
Your role in the team
- Your responsibilities include IT support for the staff of the Institute of Art History, maintaining the digital (research) documentation, managing and developing the website, providing printer support, and handling software support and license administration.
- You are responsible for the procurement, installation, configuration, and maintenance of the institute's hardware and software infrastructure (PCs, laptops, printers, media technology, lecture hall equipment, learning platforms, etc.).
- You provide first-level support (via phone and email), advise and train users, create IT documentation, and inform about disruptions or updates.
- You will work closely with the institute's information point.
- They analyze IT problems, identify sources of errors, and develop solutions for sustainable resolution.
- You act as an interface to the Central IT Service of the university and, together with them, oversee the institute's network and server infrastructure.
- You are the contact person for digital agendas in research and teaching – particularly in the field of art historical archives, Digital Art History, and Artificial Intelligence.
- You are responsible for the technical maintenance and updating of the institute-related websites.
- You work closely with the institute administration in planning and utilizing the IT budget.
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Our expectations of you
Education
- Completed school or vocational training in the IT field (e.g., HTL, apprenticeship with several years of practical experience) or at least a Bachelor's degree in a relevant field.
Qualifications
- Profound knowledge of the operating systems Apple, Windows, and Linux.
- Knowledge of desktop, notebook, and server hardware.
- Programming skills (e.g., Python, HTML, CSS (primarily Bootstrap)).
- Very good German and solid English skills (from B2 level).
- You are a team player, reliable, and enjoy working in a solution-oriented manner.
- You are open to further training and participating in networking meetings.
Experience
- Experience in system administration and network engineering.
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Benefits
Work-Life-Integration
- 🕺No Dresscode
- 🅿️Employee Parking Space
- 🙅 ♂️No All-In Contracts
- 🏠Home Office
- ⏰Flexible Working Hours
- ⏸Educational Leave/Sabbatical
- 🚌Excellent Traffic Connections
Health, Fitness & Fun
Food & Drink
More net
Job Locations
Topics that you deal with on the job
This is your employer
Zentraler Informatikdienst der Universität Wien
Wien, Wien, Wien
The University of Vienna's Information and Communication Technology Department (ZID) provides services that help members of the university community, as well as external partners and customers, achieve their goals. We offer tailored solutions that cover a wide range of ICT needs.
Description
- Company Size
- 50-249 Employees
- Founding year
- 1971
- Language
- German
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication, Education System, Science, Research